2026 Washington Free and Charitable Care Conference 
JOIN US!
The Washington Free and Charitable Care Conference is hosted annually by Washington Healthcare Access Alliance, Washington's free clinic association. This two day event draws free clinic staff, volunteers, and board members from across the state and beyond to connect, network, learn, and relax.
REGISTRATION RATES AND ACCOMMODATIONS
Full registration is $165 for attendees associated with a WHAA member clinic, $180 for nonmembers. Students are $50. We also offer discounted, one day registration for those only able to attend on Thursday ($120) or Friday ($80). All conference meals are included with registration.

Group rate rooms are available at the Holiday Inn Richland on the River, which is our conference venue. Make your reservations before August 20 online at this link, or by phone at (509) 946-7611. Room availability isn't guaranteed after that date. The group name is Washington Healthcare Access Alliance or code "WAC." Rooms are $140 per night for single kings and double queens, plus tax.
Location
Holiday Inn Richland on the River
802 George Washington Way, Richland, Washington 99352
Date & Time
September 3, 2026, 12:00 PM - September 4, 2026, 2:00 PM
Schedule
Thursday, September 3
11:30 AM
Attendee Check-in, Lunch Buffet Opens
Location: Holiday Inn Richland on the River

12:00 PM
Welcome!
Location: Columbia

12:15 - 1:15 pM
General Session
Voices from the Safety Net: A Qualitative Analysis of Washington’s Free Clinic Network - Dr. Carrie Perkins, PhD
Location: Columbia
This presentation draws on five focus groups conducted in April 2026 with 19 clinic leaders across urban, suburban, rural, and tribal-adjacent communities, along with written responses, patient stories, and photovoice data collected alongside those conversations. Analysis identified converging themes, centered on the growing demands placed on free clinics and the presentation closes with practical steps forward.

1:15 - 2:00 pM
General Session
Exhibits
Location: Columbia
Find out what our exhibitors have for you.


2:00 - 2:45 pM
Breakout Sessions
Pharmacy vs. Dispensary - Which is Right for My Clinic? - T. Scott Brandon
Location: Ice Harbor/McNary
We will explore different options for providing medications to patients in a free & charitable clinic, including considerations for establishing a pharmacy, dispensary, or Health Care Entity (HCE).

Nonprofit Funding Models
Location: Benton Franklin


2:45 - 3:00 pM
General Session
Break and Exhibits
Location: Columbia
Refreshments provided.


3:00 - 3:45 pM
General Session
Affinity Group Discussions
Location: Columbia
Moderated, rotating, small group discussions, each on a specific topic or resource. Please choose three groups to join, each for 12 minutes.
-Legislative Advocacy
-The Volunteer and Retired Providers Program
-Creative Partnerships
-Prevent Volunteer Burnout
-Homeless Patients
-Creating Specialty Clinics
-Interpretations and Translation
-The Washington State Department of Health


4:00 - 5:30 pM
Clinic Tour
Location: Grace Clinic
800 West Canal Drive, Kennewick, WA 99336
Grace Clinic is the only free clinic serving the Tri-Cities, and provides medical, behavioral health, and dental care.


6:00 - 8:00 PM
Hosted Happy Hour and Dinner
Location: Columbia
There won't be any programming during dinner. Please relax and connect with your colleagues. 
Schedule
Friday, September 4
6:00 aM
Group Walk
Location: Hotel lobby
Ericka Watson of Grace Clinic will lead a 45 minute walk from the hotel. Join in and enjoy time with your colleagues and exercise to get your day started right. 

7:30 aM
Breakfast Buffet Opens
Location: Columbia


8:30 - 9:00 AM
General Session
Annual Membership Meeting - Board President, Sandy Solis
Location: Columbia
Washington Healthcare Access Alliance is a membership organization and, as our constituents, we need you to vote on our board leadership, and we want to keep you informed about our finances and priorities. We promise to keep this brief.


9:00 - 9:45 AM
Breakout Sessions
Designing AI Assistants - Elizabeth Barnes
Location: Ice Harbor/McNary
This session will show participants how to design an AI assistant for a specific administrative workflow, such as volunteer onboarding, board orientation, policy navigation, grant support, or community resource coordination. The session will be platform-neutral and will focus on defining the assistant’s role, source materials, guardrails, and human review process.

Magnetic Mission: Creative Fundraising Through Community Connection - Avonte Jackson and Ericka Watson 
Location: Bention Franklin
This interactive session explores how free clinics can become organizations that attract people, partners, and resources to support their work. Successful fundraising is about more than events and grants—it grows from a compelling mission, meaningful community relationships, and creative ways to invite others into the work. Clinic leaders will be encouraged to sharpen the community-engagement tools they already use and add fresh ideas for connecting with supporters, businesses, volunteers, and partners. Participants will explore practical strategies to diversify revenue, deepen relationships, and reduce dependence on any one funding source. From donor-advised funds, peer-to-peer campaigns, and community partnerships to earned revenue, planned giving, and in-kind support that lowers operating costs, attendees will leave with adaptable ideas for clinics of every size.
9:45 - 10:00 aM
Break
Location: Columbia
Refreshments provided.


10:00 - 10:45 aM
Breakout Sessions
Communications and Brand Strategy - Christopher Masagatani
Location: Ice Harbor/McNary
GoodFun Industries is a creative strategy and execution partner specializing in brand/communication strategy and campaign development. We work with nonprofits and creative entrepreneurs to translate ideas into thoughtful, well-executed outcomes.

Learn how to develop a cohesive, detail-driven approach to every engagement.

Chronic Disease Management: A Panel Discussion
Location: Benton Franklin


11:00 - 11:45 aM
Breakout Sessions
All About Clinical Residents
Location: Ice Harbor/McNary


Develop the Board Your Clinic Needs
Location: Benton Franklin


12:00 pM
Lunch Buffet Opens
Location: Columbia


12:30 - 1:30 pM
General Session
Risk Management in Free Clinic Settings - Michael Lloyd
Location: Columbia
Join us as we explore the unique risk management challenges and solutions of free clinics, including a consideration of how to handle adverse reporting. 

1:30 - 2:00 pM
General Session
Wrap Up

Thank you to our speakers, partners, and sponsors!
Speakers
T. Scott Brandon
Olympic Peninsula Community Clinic
CEO
T. Scott Brandon has been involved in various roles with Volunteers in Medicine of the Olympics / Olympic Peninsula Community Clinic since 2007, first as a donor, volunteer and advisor, then as an employee. He briefly stepped away in 2018 to start a charitable foundation in support of Volunteer Hospice of Clallam County. During that time, he remained involved with OPCC as a board member and the clinic’s treasurer. Scott returned to the clinic as Executive Director in early 2020 (promoted to CEO in 2023). Upon his return, he focused on expanding the REdisCOVERY program to better reach and support under-served community members, including the implementation of a robust street and shelter medicine program, which weaves medical and behavioral health care with access to programs that address social determinants of health. In addition to his work at OPCC, he is a member of the Law Enforcement Assisted Diversion/Let Everyone Advance with Dignity (LEAD) Washington state technical assistance team and held a leadership role in designing and creating the LEAD certification program. He is currently a nominee for the WHAA Board of Trustees, and the NAFC Board of Directors.
Dr. Carrie Perkins
Washington State Department of Health
ANTHROPOLOGIST & QUALITATIVE RESEARCH SCIENTIST
Carrie Perkins, Ph.D. is a Medical Anthropologist and Qualitative Research Scientist with the Washington State Department of Health, where she leads qualitative evaluation for the Center for Access to Whole Person Care. She was previously a Visiting Assistant Professor of Anthropology at Soka University, and an ACLS Postdoctoral Fellow at the University of California, Irvine. Her work centers on identity, belonging, and access to care, with fieldwork experience among refugee and immigrant communities in the Middle East, Southeast Asia and the United States.
Avonte Jackson
Grace Clinic
Exectuive director
Executive Director Avonte Jackson has been part of Grace Clinic’s leadership for more than a decade. She believes that building genuine relationships throughout the community is one of the best ways free clinics can attract support, strengthen partnerships, and attract the resources needed to care for patients. Avonte serves on the advisory council for Greater Health Now, the area’s accountable community of health, and looks forward to attending her first Christian Community Health Fellowship board meeting in September. She and her husband, Kedrich, recently celebrated 31 years of marriage and enjoy vacationing with their two entertaining adult children.
Ericka Watson
Grace Clinic
DEVELOPMENT COORDINATOR
As Development Coordinator for Grace Clinic, Ericka Watson brings energy, creativity, and a deep commitment to community connection. She first joined the clinic more than two years ago as a volunteer interpreter and was quickly hired into her current role, where she has become instrumental in advancing the clinic’s fundraising and community-engagement efforts. Her work has strengthened relationships with individual supporters, local businesses, and community partners. A certified personal trainer and group fitness instructor, Ericka is passionate about helping people improve their health and well-being. She and her husband, Tony, have been married for 35 years and share two amazing adult children along with two energetic labs.
Christopher Masagatani
GoodFun Industries
Communication Strategist
I help organizations understand who they are, articulate why they matter, align leadership around a shared vision, and build practical systems that allow that vision to endure. I am a versatile professional with expertise in brand/creative strategy, systems development, content creation, brand building, music curation, and organizational success. My passion is rooted in building lasting relationships in everything I do. I am highly organized and treat every interaction as an opportunity to learn and grow.
Elizabeth Barnes
Christensen, Inc.
chief of staff
Elizabeth is a senior strategy and operations leader working inside a traditional industry — the kind of business with field crews, paper invoices, and a workforce that's rightfully skeptical of anything that sounds like a TED talk. She has spent the last decade building strategy and execution systems inside companies that sell through sales teams, move physical goods, and rely on people who are measured by results, not buzzwords. Her experience spans cross-functional planning, customer operations, and internal readiness for AI projects that have to work in the real world. PMP-certified and a regular speaker at PMI chapter events, Elizabeth helps executive teams translate generative AI and automation into practical guardrails, useful workflows, and measurable outcomes — while keeping the day-to-day work of operations front and center.
Contact Us
Questions or concens about the event? Please reach out. 

Processing Registration...