Location
60 School Street, Boston, Massachusetts, 02108
Date
October 11-October 14, 2026
This year the Jambalaya Group will be hosting our annual Operations Leader Conference at the Omni Parker House in Boston, Massachusetts. The conference is an opportunity for you to connect in-person with your peers to share best practices and experiences, listen to industry updates, connect with our Jambalaya team members and wholesale partners in person, network, and experience other engaging content.
Since opening in 1855, Omni Parker House has stood as a Boston icon — the longest continuously operating hotel in the United States, with roots deeply tied to the city’s rich history. Tucked in the heart of downtown at 60 School Street, the hotel sits just steps from Boston Common, the bustling , and the historic streets of — giving you the opportunity to explore Boston’s heritage, culture and vibrant city life. Over the decades, the Parker House has welcomed influential figures, artists, political leaders and famous writers — making it a living chapter of Boston’s story.
Since opening in 1855, Omni Parker House has stood as a Boston icon — the longest continuously operating hotel in the United States, with roots deeply tied to the city’s rich history. Tucked in the heart of downtown at 60 School Street, the hotel sits just steps from Boston Common, the bustling , and the historic streets of — giving you the opportunity to explore Boston’s heritage, culture and vibrant city life. Over the decades, the Parker House has welcomed influential figures, artists, political leaders and famous writers — making it a living chapter of Boston’s story.
When to RSVP
Please RSVP by Friday, September 4, 2026. Please include any dietary restrictions you may have so we can make sure they are accommodated.
The Jambalaya Group does not handle room reservations. Please use the link during registration/below or reach out to 1-800-THE-OMNI and reference the Jambalaya Group Operations Leader Conference.
Cancellation & Transfer Policy: 100% refund if canceled 60+ days prior; 50% refund if canceled 30–59 days prior; No refunds within 30 days of the event. Registrations may be transferred at any time if you’re unable to attend.
The Jambalaya Group does not handle room reservations. Please use the link during registration/below or reach out to 1-800-THE-OMNI and reference the Jambalaya Group Operations Leader Conference.
Cancellation & Transfer Policy: 100% refund if canceled 60+ days prior; 50% refund if canceled 30–59 days prior; No refunds within 30 days of the event. Registrations may be transferred at any time if you’re unable to attend.
Who Can Attend?
The 2026 Jambalaya Group Operations Leader Conference can only be attended by Operations Leaders and COOs. Other team members, including Advisors, AFAs, and other staff, are not able to attend. Attendees can bring significant others and/or family members but they will not be able to attend any of the Jambalaya Group sponsored events. This includes the daily conference as well as dinners and group outings.
What to Wear
For the conference, dinners, and group outings, business casual or casual dress is great.
What is the Cost?
There will be a conference fee of $650, this can be payable via conference registration when you RSVP. This fee covers costs related to Jambalaya Group sponsored events.
The Conference fee for non-Jambalaya Group clients will be $1,000. The fee is payable via conference registration when you RSVP. This fee covers costs related to Jambalaya Group sponsored events.
You will be responsible for your room rate each night and any activities, food and beverage, and transportation outside of Jambalaya Group sponsored events.
Room rate: $329 per night. This will be paid via personal credit card when you check-in. You can reserve your room here: 2026 Jambalaya Group Operations Leader Conference | Omni Parker House | Omni Hotels & Resorts
The group rate will be extended for three nights on either side of the conference, based on availability, if you choose to arrive early or stay later.
The Conference fee for non-Jambalaya Group clients will be $1,000. The fee is payable via conference registration when you RSVP. This fee covers costs related to Jambalaya Group sponsored events.
You will be responsible for your room rate each night and any activities, food and beverage, and transportation outside of Jambalaya Group sponsored events.
Room rate: $329 per night. This will be paid via personal credit card when you check-in. You can reserve your room here: 2026 Jambalaya Group Operations Leader Conference | Omni Parker House | Omni Hotels & Resorts
The group rate will be extended for three nights on either side of the conference, based on availability, if you choose to arrive early or stay later.
Conference Location
Omni Parker House
"A local icon since 1855, Omni Parker House is part of the very fabric of historic Boston. Our downtown Boston hotel is near some of the city’s best-known shopping and attractions including Faneuil Hall Marketplace, Boston Common, Fenway Park and stops on the Freedom Trail like the Old State House. This welcoming historic Boston hotel is an Italianate-style gem with rich wood paneling and intricately carved moldings."
- Omni Parker House
"A local icon since 1855, Omni Parker House is part of the very fabric of historic Boston. Our downtown Boston hotel is near some of the city’s best-known shopping and attractions including Faneuil Hall Marketplace, Boston Common, Fenway Park and stops on the Freedom Trail like the Old State House. This welcoming historic Boston hotel is an Italianate-style gem with rich wood paneling and intricately carved moldings."
- Omni Parker House
Agenda
Sunday, October 11
5:00-6:00 pM
Happy Hour
Location TBD
Monday, October 12
8:00-9:00 AM
Breakfast
Kennedy Ballroom
8:30-9:30 Am
Conference Kick-Off - Megan Scher & Traci Williams, Jambalaya Group
Meet and greet, recap of last year and insights from the Jambalaya Group.
9:30-11:30 Am
Working Genius Workshop -Traci Williams, Jambalaya Group
The 6 Types of Working Genius, developed by Patrick Lencioni, is a simple framework that helps individuals and teams understand how they naturally contribute and where they do their best work. It identifies six types of “genius” that drive productivity, energy, and collaboration. We’ll explore the model to better understand your own strengths and frustrations, and how to apply it with your team to improve communication, alignment, and overall effectiveness.
11:30-12:00 pm
Jambalaya Group Team Member Presentation
Topic to come!
12:00-12:45 PM
Lunch
12:45-2:00 PM
Seeing How We Think: Insights for Building Strong Connections - Kate Livingston, Victory Capital Management
Description to come!
2:00-5:30 PM
Afternoon Free to Explore
Check out all the Boston has to offer before we meet for a group dinner.
5:30-8:00 PM
Dinner at The Dubliner
Join us for dinner and networking at an authentic Irish Pub just up the road from our hotel, https://www.thedublinerboston.com.
Tuesday, October 13
8:30-9:00 am
Breakfast
Kennedy Ballroom
9:00-9:15 Am
Conference Day Two Kick-Off - Megan Scher & Traci Williams
Review of day one and insights from Jambalaya Group.
9:15-10:00 Am
Content provided by Focus Forward
Descriptions to come!
10:00-10:15 Am
Break
10:15-11:15 Am
Table Topic Discussions
Value Propositions and Menu of Service
Model Weeks and Time Management
Employee Relations and General HR
Focus Forward
Strategic Operating Systems
Model Weeks and Time Management
Employee Relations and General HR
Focus Forward
Strategic Operating Systems
11:15-12:00 PM
Ameriprise Leadership Presentation
Description to come!
12:00-12:45 PM
Lunch
Description to come!
12:45-2:30 pm
Peer Panel Discussion AI - Traci Williams, Jambalaya Group
This interactive panel discussion focused on practical ways to leverage AI in your day-to-day work. We’ll explore real use cases, share what’s working (and what’s not), and give you time to test tools and prompts in real time. Come ready to engage, experiment, and walk away with ideas you can immediately apply. Laptops required.
Wednesday, October 14
8:30-9:00 Am
Breakfast
Kennedy Ballroom
9:00-12:00 pm
Conference Wrap Up & Action Plans - Megan Scher & Traci Williams
What are you taking away from the conference?
What will you implement when you get back?
Question Box and Group Discussion
What will you implement when you get back?
Question Box and Group Discussion
Sights and Fun in Boston
Freedom Trail
A 2.5-mile red-brick path connecting 16 historic sites from the American Revolution—perfect for walking and sightseeing in one experience.
Boston Common
America’s oldest public park and a beautiful green space at the heart of the city.
Beacon Hill
Famous for its cobblestone streets, gas lamps, and classic Federal-style homes.
Faneuil Hall Marketplace
A lively mix of history, shopping, street performers, and quick eats.
Legal Sea Foods
A Boston classic for fresh seafood—especially clam chowder and lobster rolls.
Union Oyster House
America’s oldest continuously operating restaurant—great for classic New England fare.
The Barking Crab
Casual waterfront seafood with great views and relaxed Boston vibes.