The ARCO Conference is back and we can't wait to see you!
ARCO's 5th Annual Conference will focus on the shifting dynamics of the housing with care sector in the context of a period of profound disruption. 

The programme will address how the industry’s pandemic response has generated increased interest in the housing with care model, and how as a sector we are poised to help revolutionise the UK’s fragmented social care system.  Programme topics will include:     
Our Evolving Landscape
What has changed in the past 18 months and how has Covid-19 shaped our sector’s next chapter?
What's in a Name?
Why sector definition is pivotal to our sector’s progress.
A Call for Meaningful Change
Business models and the customer proposition have shifted hugely over the last 5 years – will the policy landscape finally catch up?
A Sustainable Future
Why a Zero Carbon future is not optional.
What Next? 2021 Evolution/Revolution? will feature:
  • Thought leadership through dedicated content, radical thinking and radical candour   
  • The view from Westminster   
  • High-level panel discussion with operator insight and case studies 
  • In-depth workshops and audience participation at the Knowledge Exchange Day 
  • Unrivalled networking opportunities (if you remember how!) 
Keynote Speakers
Baroness Camilla Cavendish
Camilla Cavendish is an award-winning journalist and broadcaster, and the author of “Extra Time: Ten Lessons for an Ageing World”, published by Harper Collins in 2019. She is a Senior Fellow at Harvard’s Kennedy School and a Contributing Editor at the Financial Times where she writes a weekly OpEd column on Saturdays. 
She was Head of the Prime Minister’s UK Policy Unit under David Cameron. One of the policies associated with her is the 2016 “sugar tax” on fizzy drinks. Previously a Non-Executive Director of the Care Quality Commission, and was author of the 2013 Cavendish Review, an independent review for the Department of Health, into junior nursing staff and care workers.  In 2020 Camilla became a temporary adviser to the Secretary of State for Health during the Covid-19 pandemic and delivered an internal review on social care reform in October 2020.
She sits in the House of Lords as a non-aligned peer: Baroness Cavendish of Little Venice. Camilla’s work has changed the law: her exposure of miscarriages of justice in family courts led the Brown government to open those courts to the media in 2009. Her awards include Wincott Senior Financial Journalist of the year, and the Paul Foot award for investigative journalism. Camilla began her career at McKinsey & Co. She helped to found the lobby group London First and was CEO of the South Bank Employers’ Group, a public-private joint venture which regenerated parts of London’s south bank. 
She holds degrees from Oxford and Harvard and chairs the non-profit Frontline, which puts talented graduates into social work.
Mac Macartney
Mac Macartney is an international speaker, writer and change-maker. He contributes to diverse organisations and communities, including business corporations, universities, schools, social enterprises and various grassroots initiatives. He is the founder of Embercombe, a centre in Devon (UK) which seeks to explore and promote the profound regeneration of land, society, and people.
Mac led a leadership development business in the UK, and co-founded two similar consultancies in Poland and Russia. Over the last few years, his work with organisations has included the delivery of multiple presentations and workshops supporting Unilever’s Sustainable Living Plan, and speaking engagements with Vodafone, HSBC, and the Taranaki CEO Forum, amongst many others.

Mac was a member of Danone North America’s Advisory Committee (2017-19) as they made their remarkable journey towards attaining B Corp accreditation. In the past he has also sat on the sustainability advisory panels for Lafarge, Lend Lease, and Procter & Gamble.
Over a period of twenty years Mac was mentored by a group of indigenous elders. During this training and ever since, he has attempted to bring two worlds together – an ancient world-view that emphasises relationship, interdependence, and reverence for life, and a contemporary dominant world-view in whose hands the future of humanity and all other species now uncomfortably rests.

In 2013 Mac was presented with the Enlightened Society Award, and in 2015 he was awarded an Honorary Doctorate in Education for his work in service to the community by Plymouth University. He has delivered four compelling TEDx talks.
Further speakers to be announced!
“The ARCO Conference is the definitive forum for the Retirement Community sector in the UK and where to hear and meet leading operators, investors and suppliers to the sector. It's progressive and thought provoking.”
What Next? 2019 Delegate
Programme: Wednesday 3 November
8:30 AM
Registration opens: Coffee and Conversation
Delegates are invited to join for registration and morning refreshments, not to mention meeting our conference sponsors and networking before the programme begins. 
Session 1
26 months in 25 minutes
An overview of a tumultuous two years and how it has stress tested the housing-with-care model and, how well ‘we’ have performed so far! What is new, what has changed, and where are we heading now? This session sets the agenda for the day.  
session 2
Names have Power
This session does a deep dive on why industry, customer and policy friendly terminology for housing-with-care is so essential to our success and growth. ARCO has undertaken an exhaustive piece of research on what terms work and we reveal exactly what the data shows.
session 3
Ministerial Address
Government has been dominated by the Covid-19 response which has tested our Health and Social Care infrastructure to breaking point. Where does the housing-with-care sector fit into the Build Back Better agenda and how Government might consider supporting the sector to realise its potential.
session 4
"The Devil is in the Detail": Why Policy Really Matters
Planning, consumer protection and tenure reform are the key to an improved customer proposition and a more accessible sector. In this session Gareth outlines the policy levers that need to be pulled, in what sequence, and what ARCO is doing to apply just the right amount of pressure.
session 5
"Extra Time" – Baroness Camilla Cavendish
Financial Times columnist and former No.10 advisor Camilla Cavendish talks about the themes from her brilliant book ‘Extra Time’ regarding how an older society can in fact be a better, more colourful and inclusive society and how housing-with-care is part of that future.
session 6
Without Data it’s just an Opinion
With tens of billions poised to be invested in the housing-with-care sector in the UK in the next decade, what are the key data points operators and investors need, and what needs to happen to the regulatory environment to provide the stability the sector needs?
session 7
Care is at the Heart of Everything
This session combines insight into operational care delivery in housing-with-care settings with an analysis of how the recent social care funding announcements might affect customer behaviour, as well as infrastructure investment in the social care sector.
session 8
The Elders – Mac Macartney
Sometimes you have to ‘zoom out’ to gain perspective. This inspirational talk explores the concept of ageing from different cultural perspectives. What can we learn from ancient cultures about what it is to be ‘an elder’ and how can we incorporate this thinking into our ‘epoch of ageing’?
session 9
The Wrap Up
Covid 19 has accelerated the growth of many things and the demise of others. This session distils all that we know about the sector’s current position in the fabric of society in 2021 and predicts our evolutionary trajectory.
from 5pm 
The ARCO Annual Drinks Reception
To celebrate the end of our day one programme, join ARCO and sector peers for drinks in the beautiful Riverside Room overlooking the London Embankment. (subject to availability and RSVP)
Ticket Prices
ARCO Network Ticket Prices
Special prices for ARCO Members, Accelerators, Strategic Partners, Advisory Council and our Affiliate Network
Main Conference Day only: £345 plus VAT
Knowledge Exchange Day only: £220 plus VAT
Full Two Day Conference: £530 plus VAT
Public Ticket Prices
Ticket prices for individuals and organisations not currently members of ARCO
Main Conference Day only: £595 plus VAT
Knowledge Exchange Day only: £345 plus VAT
Full Two Day Conference: £775 plus VAT
Get a feel for the event from 2019

Wednesday 3 November 2021
IET London: Savoy Place
We’re delighted to be holding the main conference day at the IET London: Savoy Place situated on the Embankment with stunning views of the London skyline. The conference programme will take place within the Kelvin Lecture Theatre.

The beautiful home of the Institute of Engineering & Technology will also provide the perfect venue for the ARCO’s Annual Drinks Reception held following the conference on the 3 November.
Thursday 4 November 2021
Trowers & Hamlins LLP, Bunhill Row, London
The Knowledge Exchange Day will be hosted by Trowers & Hamlins at their offices in the City, offering excellent opportunities for networking, in-depth debate and focused break-out sessions and workshops. Each delegate will be able to choose up to four different workshops to attend on the day.  

ARCO would like to thank Trowers & Hamlins for their support in hosting the Knowledge Exchange Day.
The conference wouldn't be possible without the support of our generous sponsors.
Platinum Sponsor
Silver Sponsor
Silver Sponsor
Bronze Sponsor
Bronze Sponsor
Conference sponsorship offers organisations the opportunity to showcase their brand to key stakeholders across the Retirement Community sector. You can download our sponsorship brochure below to view the opportunities and packages available.
“We have sponsored ARCO for a number of years and it is always great working with them. The prominence of our brand we received at the event was excellent and the networking opportunities were brilliant”
What Next? 2019 Conference Sponsor
Contact us
If you have any questions regarding the conference please contact the ARCO Events Team:

Telephone: 020 3697 1204
[email protected]

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