2025 Client Summit
Thursday, September 25
Leading Through Change
Join us on September 25th
In a time of constant transformation, true leadership isn't about holding steady — it's about moving forward with clarity, courage, and purpose. As healthcare continues to evolve at a rapid pace, our collective ability to navigate uncertainty, rethink what's possible, and lead with intention has never been more critical.
This year's event is designed to spark meaningful conversations, share real-world strategies, and deepen the partnerships that help health systems thrive in a changing landscape.
From AI advancements to real-world revenue cycle strategies, we'll focus not just on what's next — but how we lead the way there.
Join us in Milwaukee this fall as we learn, collaborate, and have some FUN!
This year's Summit will be held at Milwaukee's historic Pfister Hotel, with Healthfuse covering all food, drink, entertainment, and hotel accommodations. You don't want to miss it! Scroll down to view agenda.
This year's event is designed to spark meaningful conversations, share real-world strategies, and deepen the partnerships that help health systems thrive in a changing landscape.
From AI advancements to real-world revenue cycle strategies, we'll focus not just on what's next — but how we lead the way there.
Join us in Milwaukee this fall as we learn, collaborate, and have some FUN!
This year's Summit will be held at Milwaukee's historic Pfister Hotel, with Healthfuse covering all food, drink, entertainment, and hotel accommodations. You don't want to miss it! Scroll down to view agenda.
The 2025 Client Summit will take place at the Pfister Hotel, just a quick walk from Healthfuse headquarters. As an iconic landmark in Milwaukee, the Pfister Hotel seamlessly combines classic elegance with contemporary comfort. Just steps away from the historic Third Ward, this hotel sets the bar high with their service, hospitality, and style.
Due to high demand, we sold out our room block at the Pfister! But fear not, we have a room block directly next door at Hotel Metro. Please check your email to confirm what hotel you will be staying at for the Summit.
Hotel Metro is centrally located in the heart of downtown Milwaukee, WI, just steps from the iconic Pfister Hotel. The Client Summit will be conveniently held nearby, only a short walk away! Enjoy an intimate stay in this Art Deco-inspired hotel, featuring modern décor, upscale amenities, and stunning rooftop views of the city skyline.
Schedule
Wednesday
6:00 PM - 9:30PM
Welcome Party
Drop your bags and join us for casual drinks and dinner at the rooftop restaurant of the Milwaukee Athletic Club.
Location: Rooftop of the Milwaukee Athletic Club, 758 N Broadway, Milwaukee, WI, 53202
Attire: Casual to Business Casual, we want you to be comfortable!
Thursday
7:45 AM
Welcome Breakfast
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
Attire: Casual to Business Casual, we want you to be comfortable!
8:30 AM
Opening Remarks
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
9:00 AM
Inside Look: Health System Success Stories
Go behind the scenes with leading health systems as they share real-world case studies and the strategies that drive meaningful results. These sessions put the spotlight on their wins - offering candid insights, lessons learned, and practical takeaways.
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
10:00 AM
Networking Break
10:15 AM
Maximizing Healthfuse Value: Interactive Roundtable Discussions
Engage in breakout groups to discuss maximizing the value of Healthfuse services. Topics include how organizations are structuring their teams around Healthfuse, how to best integrate Healthfuse reporting into broader health system dashboards, most impactful new initiatives from the past year, and exploring Healthfuse functions that extend beyond traditional vendor management.
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
11:15 AM
Networking Break
11:30 AM
Navigating Change: Expert Perspectives
Join a panel of industry leaders as they delve into pressing topics such as preparing for upcoming Medicaid cuts, healthcare opportunities and risks under the current administration, contingency planning for vendor failures and more.
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
12:30 pM
Lunch
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
1:30 PM
AI, Analytics & Acceleration: Healthfuse Updates
Discover the latest advancements from Healthfuse, including our AI-powered Procurement tool, updates on the Payer Performance Scorecard, and a preview of what's on the horizon for 2026.
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
2:20 PM
Networking Break
2:45 PM
Guest Speaker: Blair Childs
See below
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
4:15 PM
Closing Remarks
Location: Rouge Ballroom, Pfister Hotel, 1st Floor
4:30 PM
Adjourn
4:30PM - 5:30PM
Depart for Edelweiss River Cruise*
Location: Lobby Bar (Oggie's) at Hotel Metro (for those interested in happy hour, the Healthfuse crew will be here at 4:30).
Tip: Use the north (Mason St.) exit at the Pfister for the most direct route to Hotel Metro.
Tip: Use the north (Mason St.) exit at the Pfister for the most direct route to Hotel Metro.
*Please be sure to check in with your assigned Healthfuse team member when you arrive in the lobby, they will take care of getting you to the dock!
6:00PM - 8:30PM
Edelweiss River Cruise
Get ready for an evening of great company and amazing views! We will be embarking on Edelweiss' Miss Wisconsin vessel to tour the Milwaukee River and the inner harbor of Lake Michigan. Food and drinks will be served on board, with transportation provided to and from the cruise.
Attire: Casual to Business Casual, we want you to be comfortable!
Guest Speaker
Blair Childs
President and ceo, childs and associates, llc
Blair Childs has been at the center of healthcare policy in Washington D.C. for more than three decades, playing a leading role on issues affecting both providers and insurers. As our special guest, he will offer insight into the current administration's healthcare priorities — highlighting what's happening in Washington, where policy is headed, and what it all means for hospitals and health systems.
Social Events
WEDNESDAY, SEPTEMBER 24, 6-9:30PM
Milwaukee Athletic Club Rooftop
Drop your bags and join us for casual drinks and dinner at the rooftop restaurant of the Milwaukee Athletic Club.
Milwaukee Athletic Club Rooftop
Drop your bags and join us for casual drinks and dinner at the rooftop restaurant of the Milwaukee Athletic Club.
THURSDAY, SEPTEMBER 25, 6-8:30PM
Edelweiss River Cruise
We’ll be setting sail aboard Edelweiss' Miss Wisconsin for a scenic cruise along the Milwaukee River and through the inner harbor of Lake Michigan. Enjoy delicious food and drinks served on board as you take in the sights.
Transportation to and from the cruise will be provided for your convenience. And if Lake Michigan gets a bit choppy, we’ll stay within the inner harbor for a smoother ride. There will be indoor, covered, and outdoor spaces on the boat.
Edelweiss River Cruise
We’ll be setting sail aboard Edelweiss' Miss Wisconsin for a scenic cruise along the Milwaukee River and through the inner harbor of Lake Michigan. Enjoy delicious food and drinks served on board as you take in the sights.
Transportation to and from the cruise will be provided for your convenience. And if Lake Michigan gets a bit choppy, we’ll stay within the inner harbor for a smoother ride. There will be indoor, covered, and outdoor spaces on the boat.
Client Summit Sites
Explore Milwaukee
Some of Healthfuse's favorite spots!
400 N. Water St.
One of America’s premier public markets, with endless options of goods and food.
223 E St Paul Ave
Coffee shop with not only a great coffee experience, but with close community ties to farmers and cooperatives around the world.
217 N Broadway ST.
A french restaurant and butchery that serves a daily changing menu of sandwiches, cheese, and small plates.
200 N Broadway St.
Located on the first floor of the Kimpton Journeyman Hotel, Tre Rivali is a traditional mediterranean cafe serving lunch and dinner.
345 N Broadway ST.
Located in the oldest building in the Third Ward, this restaurant serves wickedly tasting food and offers one of the best Bloody Mary's in the city.
211 N Broadway St.
A modern take on the traditional general store, featuring a diverse selection of plants and thoughtfully designed gifts.
191 N Broadway St.
A store for all things gifting. Boasts a unique collection of gift wrap, stationery, ribbon, journals, and cards.
Lakefront Path
Alongside lake michigan
Get some steps in and enjoy beautiful views of Lake Michigan. Stretching for several miles, this picturesque path weaves through lush parks, vibrant neighborhoods, and iconic landmarks.
700 N Art Museum Dr.
Known for its striking architectural design (the “wings” of the museum actually flap at noon!), the museum houses over 30,000 works of art, making it a cultural landmark that blends modern innovation with artistic heritage along the shores of Lake Michigan.
400 W Canal St.
The birthplace of Harley, this Milwaukee museum celebrates more than 100 years of Harley Davidson motorcycles.
1872 n commerce st.
Lakefront Brewery has been around since 1987. That’s a lot of beer—and a lot of history. Enjoy a 50 minute tour of the facility that includes some awesome free samples.
550 n harbor dr.
Less than a mile from the hotel, Harbor House is situated right on Lake Michigan. Known for its oysters, Harbor House offers some of the best views of the city from the shoreline!
424 E Wisconsin Ave.
Venture up to Blu and drink in the incredible panoramic views of downtown Milwaukee and Lake Michigan. Known as The Pfister's 23rd-floor gem in the sky, Blu is one of the most popular martini bars in the city of Milwaukee, and right down the street from Healthfuse headquarters!
511 n broadway st.
While Wisconsin may not be the first place that comes to mind for Southern cuisine, Tupelo Honey offers a delightful twist with its scratch-made, responsibly sourced Southern dishes for brunch, lunch, and dinner. And it's just a three block walk (north) from the hotel.
219 E michigan st.
A hidden gem with an old-school, saloon-like feel serving cocktails & American comfort food. Right around the corner from Healthfuse HQ, it’s a popular lunch spot for our team!