Executing on Innovation
Big ideas are everywhere. AI, automation, transformation.
But real impact comes from execution.
Join us as we focus on how to operationalize innovation—converting opportunity and vision into action, and building the systems, teams, and vendor (and payer!) strategies that deliver results now.
Here's what to expect:
• Thought-provoking sessions led by industry experts
• Interactive panel discussions addressing today's biggest Revenue Cycle challenges
• The latest innovations and updates from Healthfuse
• A surprise guest speaker
• Great food, great company, and plenty of fun in Milwaukee!
More detailed agenda below. RSVP to save your spot.
But real impact comes from execution.
Join us as we focus on how to operationalize innovation—converting opportunity and vision into action, and building the systems, teams, and vendor (and payer!) strategies that deliver results now.
Here's what to expect:
• Thought-provoking sessions led by industry experts
• Interactive panel discussions addressing today's biggest Revenue Cycle challenges
• The latest innovations and updates from Healthfuse
• A surprise guest speaker
• Great food, great company, and plenty of fun in Milwaukee!
More detailed agenda below. RSVP to save your spot.
The 2026 Client Summit will take place at the Kimpton Journeyman Hotel, located in Milwaukee's iconic Third Ward. Housed in a beautifully restored cream city brick building, the hotel features exposed brick with a contemporary feel and a rooftop bar with stunning views—just steps away from the Milwaukee Public Market, lakefront trails, and art galleries.
Schedule
Wednesday
6:00 PM - 9:30 PM
Welcome Party
Drop your bags and join us for casual drinks and dinner at the Crows Nest, the rooftop restaurant of the Kimpton hotel.
Location: Rooftop of the Kimpton Journeyman Hotel, 310 E. Chicago Street, Milwaukee, WI, 53202
Attire: Casual to Business Casual, we want you to be comfortable!
Thursday
7:45 AM
Welcome Breakfast
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
Attire: Casual to Business Casual, we want you to be comfortable!
8:30 AM
Opening Remarks
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
8:40 AM
Healthfuse Update: Technology Roadmap
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
9:00 AM
Inside Look: Health System Success Stories
Go behind the scenes with leading health systems as they share real-world case studies and the strategies that drive meaningful results. These sessions put the spotlight on their wins - offering candid insights, lessons learned, and practical takeaways.
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
9:40 AM
Interactive Roundtable Discussion Round One
Table 1 – From Pilot to Production: Operationalizing Revenue Cycle Innovation: What it actually takes to execute on innovation across the RC function: pruning vendor portfolios to close real gaps, pushing AI and automation past the pilot stage, and building the org design, skill mix, and culture that turn ideas into operations.
Table 2 – What's Working. What's Next. Revenue cycle leaders don't lack ideas; they lack time to compare notes. This session cuts straight to it: what actually moved the needle in 2025, what you're betting on in 2026, and where the smartest teams are directing their time, budget, and attention. Real strategies, real investments, and an honest look at whether the priority is protecting margin, capturing revenue, or both.
Table 3 – The Patient Cash Problem: Self-pay is under pressure from every direction — OBBBA, rising marketplace premiums, more uninsured volume, and little penalty for non-payment. Most of those problems start before a bill is ever generated: at registration, eligibility, and the first patient interaction. We'll look at what leading teams are doing on the front end to stop write-offs before they start, and how they're rethinking self-pay workflows, communication, and collection strategy.
Table 4 – Payer Strategy: Playing Offense in a Moving Target Environment: Denials are climbing, prior auth is expanding, and payers are deploying their own AI to tighten the screws. The teams winning this fight aren't just reacting faster, they're building RC operations that absorb volatility and play offense. We'll look at how leading teams turn payer complexity into an executable playbook: denial prevention, prior auth automation, and tracking policy changes before they become write-offs.
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
11:00 AM
Healthfuse Update: Payer Management Initiative
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
11:45 AM
Lunch
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
12:45 AM
Hindsight in the Room: If I Knew Then What I Know Now
The best advice in our industry rarely shows up in a deck; it surfaces in side conversations and half-jokes about early mistakes. We'll pose questions to a group of seasoned leaders, then open the floor for reactions. Expect honest takes on the wins worth chasing, the traps worth avoiding, and the instincts worth trusting sooner.
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
1:10 PM
Inside Look: Health System Success Stories
Go behind the scenes with leading health systems as they share real-world case studies and the strategies that drive meaningful results. These sessions put the spotlight on their wins - offering candid insights, lessons learned, and practical takeaways.
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
1:50 PM
Interactive Roundtable Discussion Round Two
Table 1 – From Pilot to Production: Operationalizing Revenue Cycle Innovation
Table 2 – What's Working. What's Next.
Table 3 – The Patient Cash Problem
Table 4 – Payer Strategy: Playing Offense in a Moving Target Environment
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
3:00 PM
Guest Speaker: Max Major
This year's Client Summit closes with something different. We've brought in world-renowned mentalist Max Major (of America's Got Talent fame!) to challenge the way you think about execution – because the biggest barrier to operationalizing innovation isn't your technology or your vendor. It's your mindset. Prepare to be amazed.
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
4:00 PM
Healthfuse Roundtable Readout
Synthesis from across all four rotations; biggest cross-cutting takeaways the day.
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
4:30 PM
Closing Remarks
Location: Assembly Hall, Kimpton Journeyman, 2nd Floor
6:00 PM
Evening Social: NorthSouth Club
Bring your competitive spirit — where the rugged North meets the breezy South. Flannel, craft beer, and axe throwing alongside palm trees, umbrella drinks, and deck shuffleboard, with great food and drinks throughout.
Location: NorthSouth Club, 230 E Pittsburgh Ave, Milwaukee
Guest Speaker
Max Major
WORLD RENOWNED MENTALIST & HYPNOTIST
Big ideas don't stall because of bad strategy. They stall because of the way we think — about risk, about limits, and about what's actually possible.
Max Major is a world-renowned mentalist who has shared stages with industry giants including Salesforce, Amazon, the Wall Street Journal, and the NBA. His keynote is part spectacle, part transformative leadership experience — and it will challenge every person in the room to rethink what execution really looks like.
For revenue cycle leaders navigating payer volatility, AI adoption, and mounting operational pressure, this session is a timely reminder: the gap between vision and results isn't a resource problem. It's a mindset problem — and it's solvable.
Key Takeaways:
1. Identify the mental barriers that keep bold ideas stuck in pilot mode
2. Build the instincts to anticipate change rather than react to it
3. Leave with a renewed sense of what's possible – and a concrete framework for getting there
Social Events
WEDNESDAY, SEPTEMBER 16, 6-9:30PM
Kimpton Journeyman Hotel Rooftop
Drop your bags and join us for casual drinks and dinner at the Crows Nest, the rooftop restaurant of the Kimpton Journeyman Hotel.
Kimpton Journeyman Hotel Rooftop
Drop your bags and join us for casual drinks and dinner at the Crows Nest, the rooftop restaurant of the Kimpton Journeyman Hotel.
THURSDAY, SEPTEMBER 17, 6-9:30PM
NorthSouth Club
Get ready to bring your competitive spirit!
We're heading to NorthSouth Club where the rugged North meets the breezy South. Enjoy the rugged tundra of flannel, craft beer & axe throwing and the sunny shores of palm trees, refreshing umbrella drinks & deck shuffleboard.
Enjoy delicious food and drinks as you play!
NorthSouth Club
Get ready to bring your competitive spirit!
We're heading to NorthSouth Club where the rugged North meets the breezy South. Enjoy the rugged tundra of flannel, craft beer & axe throwing and the sunny shores of palm trees, refreshing umbrella drinks & deck shuffleboard.
Enjoy delicious food and drinks as you play!
Join us on September 17
We look forward to hosting you!
Already RSVP'd?
Please enter your travel itinerary, dietary restrictions, and responses to a few quick questions [HERE] so we can properly prepare for your arrival.
Please enter your travel itinerary, dietary restrictions, and responses to a few quick questions [HERE] so we can properly prepare for your arrival.
Healthfuse is offering a $500 flight credit per client health system. If you would like to be reimbursed for your travel, please contact [email protected]