CONFERENCE 2023
Join us in Sydney on October 12, 13 and 14 at the Manly Pacific Hotel
SPONSORED BY OUR OFFICIAL PARTNER
THIS TIME IT'S SYDNEY!
I’m thrilled to extend a warm invitation to you all to the annual Computer Troubleshooters Conference 2023. I recognize that your business success relies on embracing innovation and staying ahead of the curve so our unique gathering this year brings together a dynamic community of suppliers sharing invaluable experiences, proven tactics, and forward-thinking ideas.
With the continued development of a competitive security and MSP landscape our focus this year is on emerging technologies and trends that impact the client experience, sales, marketing and operational improvements in the way we deliver services.
Every year the conference is rated by you as one of the most valuable activities of the franchise. The conference provides an opportunity to reflect on what you are doing and what improvements can be identified and implemented to continue the growth of your business.
Similar to previous years, I will be introducing several new suppliers, Last Pass and Huntress Labs to name just two. I am still negotiating with new suppliers to join us at the conference so, stay tuned.
Enjoy some great social networking and engagement at the 'welcome' gathering and annual dinner, connect with fellow franchisees, liaise and discover game-changing strategies with industry professionals.
I look forward to greeting you personally, if you have any questions, please don't hesitate to contact me. See you in Manly, in early October.
Michael.
With the continued development of a competitive security and MSP landscape our focus this year is on emerging technologies and trends that impact the client experience, sales, marketing and operational improvements in the way we deliver services.
Every year the conference is rated by you as one of the most valuable activities of the franchise. The conference provides an opportunity to reflect on what you are doing and what improvements can be identified and implemented to continue the growth of your business.
Similar to previous years, I will be introducing several new suppliers, Last Pass and Huntress Labs to name just two. I am still negotiating with new suppliers to join us at the conference so, stay tuned.
Enjoy some great social networking and engagement at the 'welcome' gathering and annual dinner, connect with fellow franchisees, liaise and discover game-changing strategies with industry professionals.
I look forward to greeting you personally, if you have any questions, please don't hesitate to contact me. See you in Manly, in early October.
Michael.
Shaun Witherden
datto
Delivering a single toolbox of products and services specifically for managed service providers and the businesses they serve.
Shannon Dowden
Cyberpower
CyberPower is a total power solution provider, devoted to create the maximum satisfaction for our partners and customers.
Dillon Reyes
huntress labs
Dillion discusses cyber attacks, elevating security beyond the Essential 8 and how together we take the fight to hackers.
Alex Anketwll
barracuda msp
An ICT professional with over a decade of experience in distribution, MSP, ISP/Telco, and a focus on managed services & cyber security.
James Vouthivong
last pass
Prepare for a password[less] future by embracing pervasive password management today. Fewer passwords, less friction.
Leo Chen
last pass
It’s simple. You remember your vault password. LastPass remembers the rest. Product plans for business and personal.
Ron Jarvis
BLUECHIP
End-to-end network solutions, security and cloud services. Our commitment is to create value for our partners and their customers.
James Bergl
PAX8
Backed by 24/7 support and the resources you need to grow. Pax8 simplifies the way you buy, sell, and manage cloud solutions.
Sean Stitt
HUNTRESS LABS
Sean will discuss key considerations when building and positioning your security offerings to clients and the current threat landscape for MSPs.
Brenton Nicol
CONNECT WISE
Learn about the extensive product offering of ConnectWise. Understand how our software makes your business better.
Conor O'Gorman
CONNECT WISE
Why not have a discussion with Conor about how ConnectWise can meet your growing needs across your technology stack.
Michael Dowling
computer troublshooters
Australia's largest IT support franchise network.
Working to make Conference 2023 the best ever!
Working to make Conference 2023 the best ever!
Don't miss out
Final registerations by 26 September 2023. We all look forward to seeing you there!
Schedule
| 7:00 pm
THURSDAY
12 October 2023
THURSDAY
12 October 2023
Welcome, drinks and conversation sponsored by pax8.
The conference will kick off with a welcome reception on Thursday evening at the Manly Pacific Hotel overlooking the Manly beach. The perfect setting to start the conference and to reconnect with your fellow franchisees and suppliers. An informal event where we can enjoy some nibbles and drinks. This year sponsored by Bluechip infotech who pride themselves on being your resourceful trusted resource in technology solutions. Always there to help solve your problem and Pax8.
| 8:30 am
FRIDAY
13 October 2023
FRIDAY
13 October 2023
| 7:00 pm
FRIDAY
13 October 2023
FRIDAY
13 October 2023
Trade exhibition - day one, sponsored by datto.
This year’s Trade exhibition includes the following suppliers, Datto a Kaseya Company, Pax8, CyberPower, LastPass, Barracuda, Huntress Labs, Bluechip Infotech, Insurance Advisernet with more to be announced in the coming weeks. Its your chance to get to know the suppliers, understand their technologies and the role they play in your technology stack to deliver your managed technology services.
The conference on day 1 includes a number of presentations from the suppliers with many providing insights to the future trends in the marketplace from clients, the implication for delivery of services and the impact of emerging technologies on security and the impact on how their technology will combat such trends. Key presentations are from Datto, Barracuda, Huntress Labs, CyberPower and others.
The conference on day 1 includes a number of presentations from the suppliers with many providing insights to the future trends in the marketplace from clients, the implication for delivery of services and the impact of emerging technologies on security and the impact on how their technology will combat such trends. Key presentations are from Datto, Barracuda, Huntress Labs, CyberPower and others.
Annual award dinner, sponsored by datto.
The Annual Award dinner sponsored by Datto a Kaseya company, will be at a local Manly restaurant on the promenade overlooking the water. (Details to be confirmed). The venue is a short walk from the Manly Pacific Hotel. The award dinner is a great opportunity to relax, reflect on the day’s proceedings and to recognise the achievements across the group and the award winners
| 9:15 am
SATURDAY
14 October 2023
SATURDAY
14 October 2023
Creating future success & overcoming the challenges.
Saturday’s conference will have an internal business focus on the key challenges facing you. I will provide feedback from the Annual survey and the key trends that are appearing, provide an overview of our marketing effort and future initiatives.
I am looking to have a keynote presentation from James Davies Director of the Pax8 Asia Learning academy. More details coming!
Learning from, each other with 3 franchises to share their story on a particular relevant issue. This should provide for some interesting learning and a framework to benchmark your franchise. This will be supported by at least two interactive table discussions on relevant topics before finishing up around the 4pm mark.
I am looking to have a keynote presentation from James Davies Director of the Pax8 Asia Learning academy. More details coming!
Learning from, each other with 3 franchises to share their story on a particular relevant issue. This should provide for some interesting learning and a framework to benchmark your franchise. This will be supported by at least two interactive table discussions on relevant topics before finishing up around the 4pm mark.
just so you know where you're going, here's our Location.
Hotel Manly Pacific - 55 North Steyne, Manly, 2095 New South Wales.
Telephone - 02 9977 7666. Fax - 02 9977 7822.
Located just steps from the sand on iconic Manly Beach, Manly Pacific is the ultimate getaway. Surrounded on three sides by water, our hotel boasts front-row seats to the famous Manly Beach. You will find boutique accommodation that brings the best of both worlds, a private peaceful retreat for escaping it all and a short trip to Sydney city right at your fingertips. Welcome to our coastal lifestyle. Experience Manly Pacific.
To book at Manly Pacific please use the link and code below.
Manly Pacific Accommodation Link | 857016 – CT Open Block
This code is valid for stays on the 11th – 13th October 2023.
Please call the hotel direct on (02) 9977 7666 or email [email protected]
Please note, no rooms are holding and all rates and room types are subject to availability at the time of booking.
You and your guests must contact the hotel directly to make their bookings to be entitled to the discount. Discount will not be applied to bookings made online or through third party travel agencies.
Anyone booking under this code will be entitled to 10% off our best flexible rates available at the time of booking. They are also eligible with the flexible rate conditions to cancel or modify prior 1 day to arrival. And they can pay for the accommodation upon check in. Please note, rates will vary daily as per occupancy level and is for accommodation rate only. Not applicable with other hotel promotional offers or any prepaid packages.
For other accommodation options in the area It is suggested that you review the normal sites like booking.com, hotels.com.au, air b&b, lastminute, etc, for alternative accommodation.
Telephone - 02 9977 7666. Fax - 02 9977 7822.
Located just steps from the sand on iconic Manly Beach, Manly Pacific is the ultimate getaway. Surrounded on three sides by water, our hotel boasts front-row seats to the famous Manly Beach. You will find boutique accommodation that brings the best of both worlds, a private peaceful retreat for escaping it all and a short trip to Sydney city right at your fingertips. Welcome to our coastal lifestyle. Experience Manly Pacific.
To book at Manly Pacific please use the link and code below.
Manly Pacific Accommodation Link | 857016 – CT Open Block
This code is valid for stays on the 11th – 13th October 2023.
Please call the hotel direct on (02) 9977 7666 or email [email protected]
Please note, no rooms are holding and all rates and room types are subject to availability at the time of booking.
You and your guests must contact the hotel directly to make their bookings to be entitled to the discount. Discount will not be applied to bookings made online or through third party travel agencies.
Anyone booking under this code will be entitled to 10% off our best flexible rates available at the time of booking. They are also eligible with the flexible rate conditions to cancel or modify prior 1 day to arrival. And they can pay for the accommodation upon check in. Please note, rates will vary daily as per occupancy level and is for accommodation rate only. Not applicable with other hotel promotional offers or any prepaid packages.
For other accommodation options in the area It is suggested that you review the normal sites like booking.com, hotels.com.au, air b&b, lastminute, etc, for alternative accommodation.
our valued Sponsors
We thank all of our sponsors/preferred suppliers for their continued support of the
Australian Computer Troubleshooters Franchise network.
Australian Computer Troubleshooters Franchise network.
News AND Updates
The Conference merchandise includes several items, including the return of the Polo and because we have a beach location maybe some shorts then agin it may be sunscreen. There is only one way to find out and that is to make sure you are in attendance.
Your partners are part of our family and are more than welcome to the Welcome gathering and the Annual Dinner as are your children. The cost of the annul dinner for partners is $95 and this will be invoiced on your monthly support invoice post the event.
This years delegate fee is $225 GST inclusive, and will be invoiced post conference. based on sponsorship gained the delegate fee is subject to being reduced.
Your partners are part of our family and are more than welcome to the Welcome gathering and the Annual Dinner as are your children. The cost of the annul dinner for partners is $95 and this will be invoiced on your monthly support invoice post the event.
This years delegate fee is $225 GST inclusive, and will be invoiced post conference. based on sponsorship gained the delegate fee is subject to being reduced.
Join us for a kick-off cocktail hour
thursday 06 october at 7:00 pm
The conference will kick off with the welcome reception on the Thursday evening at the Manly Pacific hotel from 7pm onwards.
An informal event where we can enjoy sharing a story while reacquainting ourselves with each other and mingle with our preferred partners. Sponsored by Bluechip Infotech and Pax8 who simplifies the buying journey, empowering its partners to achieve more with cloud technology. A key focus for the delivery and distribution through its transactional cloud marketplace. All drinks on me!
An informal event where we can enjoy sharing a story while reacquainting ourselves with each other and mingle with our preferred partners. Sponsored by Bluechip Infotech and Pax8 who simplifies the buying journey, empowering its partners to achieve more with cloud technology. A key focus for the delivery and distribution through its transactional cloud marketplace. All drinks on me!
