About the Event:
Personalization at scale is table stakes. The next frontier is using generative AI to drive real conversion — from product discovery to post-purchase loyalty. In this closed-door lunch, AWS and OpenAI share what's working now across retail and CPG, and how to build your AI roadmap for 2027 without the hype.
Three Core Pillars:
- Retail excellence — ecommerce, unified commerce, fulfillment, conversion, data at scale
- Shoppertainment — brand storytelling, content creators, social shopping, immersive experiences
- Evolving customer expectations — loyalty strategies, personalization, consumer behavior shifts
- Shoppertainment — brand storytelling, content creators, social shopping, immersive experiences
- Evolving customer expectations — loyalty strategies, personalization, consumer behavior shifts
Featuring:
Aparna Galiasso
Head of Retail & CPG Industry Strategy - North America
AWS
Head of Retail & CPG Industry Strategy - North America
AWS
Jack Gibbs
Head of Consumer Industries GTM
OpenAI
Head of Consumer Industries GTM
OpenAI
Date & Time
September 30, 2026
12:00 PM to 1:00 PM CT
12:00 PM to 1:00 PM CT
Location
Music City Center
Nashville, TN
2nd floor of Music City Center Room 201B
Nashville, TN
2nd floor of Music City Center Room 201B