Prevention & Risk Advisory | Workshops
icare NSW's Prevention & Risk Advisory team offers a range of evidence-based workshops to help boost your organisation's knowledge on workplace risks and build workforce capability to proactively identify and respond to hazards.
Respect & Resilience Train-the-Trainer
icare’s Respect and Resilience program helps organisations build internal capability to prevent customer misbehaviour. The program equips internal trainers and facilitators to confidently deliver customer aggression prevention training, with practical tools to reduce risk, de-escalate situations and support mental health and resilience at work.
It is delivered as a full-day, face-to-face workshop, where trainers and facilitators will learn how to deliver our Respect & Resilience program in-house to your customer-facing, frontline workforce.
Upcoming dates:
18 March 2026 - Newcastle
25 March 2026 - Sydney
Connect & Care for People Managers
Connect and Care is a practical full day, face-to-face workshop for people leaders managing workers. It builds confidence and capability to support workers at risk of injury, or recovering from complex physical or psychological injuries.
Learn how strong leader-worker relationships can improve recovery outcomes and support successful return to work.
Free to attend.
Upcoming dates:
Free to attend.
Upcoming dates:
24 March 2026 - Sydney
Need help?
If you're unsure what program is right for you, submit the below form and we'll contact you within 5 working days.