Speaker Biographies
Severine De Wagheneire
Severine De Wagheneire is Office Managing Director of Accenture in Cleveland. She is responsible for overseeing the growth of the local business as well as building relationships within Cleveland. Severine began her career at Accenture in 1995, focusing on large transformational programs to improve clients’ stakeholder value through technology. A native of Belgium, she graduated with a Bachelor’s degree in Mechanical Engineering from McGill University in Montreal.
Amy Brady
Amy Brady is Chief Information Officer at KeyBank, leading the company’s Technology, Operations and Services organization. In her role, Brady oversees Key’s shared services for technology, operations, data, servicing, cyber and physical security and procurement. Technology, Operations and Services is comprised of more than 5,000 individuals and plays a significant role in Key’s ability to win in the marketplace by enabling the company’s goal to build enduring client relationships through innovative solutions and an end-to-end digital experience. The team delivers innovative technology to clients, such as mobile and online banking along with voice and chat automation features, world-class operations & servicing solutions, including loan, payment, fraud and treasury services, with Contact Centers supporting our clients across consumer and commercial segments.

 Amy is a member of the Board of Directors of DuPont, where she serves on the Audit and Environment, Health, Safety and Sustainability Committees. She is also on the Board of the Federal Reserve Bank of Cleveland.

She is active in the community serving as Chairman of the Board of Playhouse Square, the largest performing arts center in the U.S. outside of New York City. She also serves on the Board of Directors of the Achievement Centers for Children, Cleveland Leadership Center and co-chairs the Case Western Reserve University Corporate Visiting Committee.

 From 2016 through 2020 Brady was recognized by American Banker as one of the “Top 25 Most Powerful Women in Banking,” and listed among the "Powerful Women to Watch" from 2013 through 2015. Brady was recognized by Crain’s Cleveland as CIO of the Year in 2014.

Brady received a Bachelor of Arts degree in Psychology and Music from Rollins College in Winter Park, Fla.

Ivy Chin
Ivy Chin is the Senior Vice President, Chief Digital Officer at the Sherwin-Williams Company. Ivy joined Sherwin-Williams in 2020 to accelerate digital transformation and brings outstanding experience and expertise to this position. She most recently served as EVP, Chief Digital and Technology Officer at American Tire Distributors (ATD). In this role, Ivy focused on unifying ATD’s technology and digital ecosystems, including B2B, B2C, and B2B2C platform. Ivy and her team were focused on delivering a digitally enabled associate and customer experience.

Ivy has an extensive retail digital background – she previously served as Senior Vice President, Digital at PetSmart Inc. Prior to that role, she served as Senior Vice President of eCommerce for Belk Inc. for nearly seven years. Prior to her time at Belk, she served 14 years in various eCommerce and IT roles at QVC and spent 3 years in IT role at CertainTeed Corporation.

Ivy is a current board member of REI, an American retail and outdoor recreation services corporation, and previously a member of the NRF Digital Council and board member for Leadership Charlotte, Apparo, Central Piedmont Community College Foundation, Classroom Central, and Women in Retail Leadership Circle.

Ivy’s honors include Charlotte CIO of the Year ORBIE Award Global Finalist, National Diversity Council’s “Most Powerful Women in Tech,” Chain Store Age magazine’s "Top 10 Women in Retail Tech,” Charlotte Business Journal’s "Women in Business” and Drexel University’s "Alumni Circle of Distinction Award." She holds a Bachelor of Science degree in Computer Science from Drexel University.

In 2018 Ivy published a book titled Your Mind is What Matters in which she explores the benefits of embracing your cultural heritage while trusting the power of your mind to determine what, if any, attitudes, practices, and/or beliefs might be getting in the way of your future success. In effort to help make a positive impact on economic mobility, for every paperback copy purchased, a donation is made to non-profit organizations that help people change and improve life.

Purchase Ivy’s book from Amazon!
Jen Margolis
Jen works with teams across industries to build their best future, create real impact and find more meaning and purpose at work. With deep experience in organizational design, strategic planning, leadership development and executive coaching, Jen is a creative thought partner, teacher, consultant and coach to leaders. At a time when change is constant, Jen helps equip leaders and teams to thrive in uncertainty tapping into their uniquely human gifts to grow into the future they most want to see possible.  
Over the last fifteen years Jen has built a strong, evidence-based practice as a consultant and coach, while also co-founding both a non-profit and for-profit start-up. Prior to that she developed cross-cultural learning experiences and exchanges for international professionals and practiced clinical social work. Jen’s work is supported by graduate degrees in social work and positive organization development from Case Western Reserve University and a certificate in Positive Psychology from the Whole Being Institute. Jen lives in Cleveland, Ohio, with her husband and two children who fill up her heart and keep her on her toes. She also serves as the Secretary of the Board of The Temple Tifereth-Israel.

Ellen Burts-Cooper, PhD

Dr. Ellen Burts-Cooper is the senior managing partner of Improve Consulting and Training Group, a firm that provides personal and professional development training, coaching and consultation. Improve has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, Cleveland Jewish News, Cleveland.com and Crain’s Cleveland Business. 
Dr. Burts-Cooper is on faculty at Case Western Reserve University in the Weatherhead Executive Education Program and The Institute for Management Studies (IMS). She is the author of the books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.”  She also created the workshop curricula “Personal Positioning: Building Personal Brand Equity” and “Don’t Just Think Outside the Box, Make the Box Bigger” and is a member of the National Wellness Institute. 
She earned a BS in chemistry from Stillman College in Tuscaloosa, AL, her PhD in organic/polymer chemistry from Virginia Tech in Blacksburg, VA, her MBA from the University of Minnesota, Carlson School of Business and her Lean Six Sigma Master Black Belt certification from 3M Company. 

Karen Bush, MA NBC-FMHC

Karen Bush has the distinction of being among the first coaches in the country to be Board Certified through the National Board of Medical Examiners.
Her experience in healthcare began after receiving her Master's degree in Medical Speech Pathology and working in hospitals and rehabilitation centers around the country.

The realization that outside of traditional healthcare she could do more to heal others, led her to seek training through Duke University's Integrative Medicine Health Coach training program, one of the pioneering programs in health coaching. Her training involved extensive work in positive psychology, mind-body medicine, motivational interviewing and the principles of behavior change.

She began her Functional Medicine training while working at the Center for Functional Medicine at the Cleveland Clinic with an exceptional group of collaborative physician providers and dietitians. She continued her coach training and certification through the Functional Medicine Coaching Academy as well as coursework through the Institute for Functional Medicine.

She is currently working in her own private practice, Full Capacity Living, collaborating with physicians, practitioners and clients around the world.

Brandon Chrostowski

Brandon Edwin Chrostowski is on a mission to change the face of re-entry in the United States. In 2007, he founded EDWINS Leadership & Restaurant Institute with the belief that “education wins” and that every human being - regardless of their past - has the right to a fair and equal future. Under Chrostowski’s stewardship, EDWINS has grown to include culinary education and life skills training at its flagship French eatery and haute dining concept, edwins too, in Cleveland, Ohio; a Butcher Shop and Bakery and Diner; a nearby Second Chance Life Skills Center campus for additional learning, housing, and support services; an on-site program at Grafton Correctional Institute and curriculum for inmates at all Ohio state prisons. 
A classically trained chef and sommelier, Chrostowski honed his skills at fine dining establishments in Paris, New York, and Chicago, including Lucas Carton, Chanterelle, Picholine, Le Cirque and Charlie Trotter’s. Recognition of his culinary and mission-driven efforts include IFMA’s 2020 Silver Plate, CNN 2016 Heroes and Crain’s “40 under 40” awards; being featured as the subject of the Academy Award nominated documentary Knife Skills; and The Richard C. Cornuelle Award from the Manhattan Institute for Social Entrepreneurship. Chrostowski earned an Associate’s degree in Culinary Arts and a Bachelor’s degree in Business and Restaurant Management from The Culinary Institute of America. He resides in Cleveland with his wife Catana and their children, Leo, Lilly and Lynx.

Jill Dietrich, JD, MBA, FACHE

Jill K. Dietrich became VA Northeast Ohio Healthcare System Executive Director / CEO September 29, 2019. In this role, she oversees one of the largest healthcare systems in VA. With an operating budget of more than $1 billion, VANEOHS has 5,497 employees and provides primary, mental health, specialty care and social services for more than 111,500 Veterans annually at 18 locations of care, across a 21-county catchment area. She has a wealth of VA experience, having served in progressively higher leadership roles throughout the Veterans Health Administration.  

Ms. Dietrich previously served as Director / CEO for the Dayton VA Medical Center, a 390-bed, tertiary care facility with four VA outpatient clinics, caring for more than 40,000 Veterans annually. Prior to leading the Dayton VA, Ms. Dietrich served as Associate Director for VA Long Beach Healthcare System beginning in June 2015 and was detailed to the Washington DC VA Medical Center in 2017.

Ms. Dietrich has also served Veterans at VA medical centers in: Lebanon, Pennsylvania; Columbus, Ohio; Columbia, South Carolina; Montgomery, Alabama; Tuskegee, Alabama; and Chicago Illinois. She is a graduate of the Presidential Management Fellow (PMF) program, the VISN 10 Leadership Development Institute, the Healthcare Leadership Development Program (HCLDP), Leadership VA (LVA) and the Harvard University Senior Executive Fellows Program. She is a Fellow of the American College of Healthcare Executives (FACHE) and is board-certified in healthcare management. 

Melvin Smith Ph.D.

Melvin L. Smith, Ph.D. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. He is also Chairman of the Board of the Graduate School Alliance for Education in Coaching (GSAEC).  

Dr. Smith received his Ph.D. in Organizational Behavior and Human Resource Management from the University of Pittsburgh’s Katz Graduate School of Business. He also holds a B.S. degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University.

Dr. Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as the development and use of human and social capital in organizations through executive coaching. He is co-author (with Richard Boyatzis and Ellen Van Oosten) of the book, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth (Harvard Business Review Press).

In addition to his work with numerous U.S. organizations, Melvin has worked with executives in Canada, Dubai, India, New Zealand, Scotland, and Trinidad. He has also served as a visiting professor at ESADE Business School in Barcelona, Spain where he co-taught a senior executive education course on emotionally intelligent leadership.

Prior to completing his doctoral work at the University of Pittsburgh, Melvin spent over fifteen years in a series of sales/marketing management, and organization development positions with a number of Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz.

AMAZON: Helping People Change: Coaching with Compassion for Lifelong Learning and Growth (BOOK)
 Join us on March 12 
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