ETC Venues, County Hall
Belvedere Road London SE1 7PB
Date & Time
20 March 2024
Leasehold London 2024
Our industry leading Leasehold London conference took place on 20 March 2024 at etc Venues, County Hall in London where over 220 individuals from across the residential leasehold property industry came together.

Delegates had a fantastic day of networking whilst getting up to date on the latest in the industry on topics from Leasehold Reform, The Building Safety Act, Managing Stress, AI & Technology and much more!

We would like to say a huge thank you to all of our speakers for taking the time out of their day to come and share their knowledge with our delegates.

We would also like to say a huge thank you to our headline sponsor Impero Facilities and event sponsors 4site Consulting, Advantage Utilities, Albanwise Insurance, Dandy Security Services, Earl Kendrick FlatGuard Insurance, FR Consultants, Future Group, Harris Associates, Hemsworth Associates, Intratone, NSN Corporation, PDC Law, Realty Law, Residence Port, Risk Base, Ryno, Spike Global, The Freehold Collective and TNA Building Services.

Our sponsors play a pivotal role in making this conference possible and your support is greatly appreciated.

Our Leasehold Conference is going back on the road and will be returning to Manchester on 12 September 2024. If you are interested in attending, sponsoring or have colleagues in the north that would benefit from the conference then please visit www.leaseholdroadshow.com where early bird tickets are now available to purchase until 31 May 2024.
If you have any feedback or topics that you would like to see at next year’s event, then please get in touch with Vikki Morlang -
[email protected]

Otherwise, thank you for all your support and we look forward to seeing you at the Leasehold London conference again next year!

We received some fantastic feedback from our 2024 London event. Here are just a few of the comments:

"What a fantastically well-run event, I had a great day and made some brilliant connections."

"A really enjoyable event and very well organised! "

"One of the best Leasehold London events I have been to. "

"An excellently organised event as always!"

"It was a pleasure to attend and meet new and interesting people. The talks were very interesting as well."

"The content was spot on with lots of understandable takeaways and ninja scheduling."

2024 Photo Gallery
Please see the photo gallery below and if you would like the high res version of any of the photos please get in touch with Vikki Morlang.

Please ensure you click on a photo to scroll through the gallery as not all photos will show in the previews.
Topics in the Spotlight 
Plenary Sessions
Leasehold Reform
From Reacting To Responding: How to rise above stress and deliver creative solutions in challenging moments

Panel Discussion
Future of Leasehold Management in the UK

Workshop Topics
AI, Technology and Automation in Property Management
Service Charge Changes – what they could mean for you
Buildings owned or managed by the residents: Management Toolkit
Building Safety Act – a review of the tribunal cases
Collective Enfranchisement vs RTM
Energy Efficiency and Self Sufficiency Improvements for Economic and Environmental Benefits
M&E Challenges and Solutions in Retrofit
Are you ready for the coming wave?
The perspective of a Project Manager: Leasehold Reform - What to advise leaseholders
We are extremely excited to announce some of our impressive speakers for 2024. 
Alice Cadfan-Lewis
founder, block recruit
Alice Cadfan-Lewis, the visionary Founder of Block Recruit Group, commenced her journey in the property industry 25 years ago. Swiftly ascending the professional ladder, she achieved numerous accolades. However, amidst her successful career, Alice encountered the challenges of chronic stress and burnout. This pivotal experience ignited her passionate commitment to prioritising workplace well-being. Now, with a profound emphasis on exploring diverse modalities available, Alice is dedicated to fostering happy and resilient teams in the dynamic realm of the property sector.
Ellodie Gibbons
barrister, landmark chambers
Ellodie is a specialist leasehold barrister at Landmark Chambers with particular expertise in leasehold enfranchisement, service and administration charge disputes, right to manage and rights of first refusal. She also deals with related areas of law such as easements, restrictive covenants, property related professional negligence and commercial landlord and tenant. Ellodie regularly speaks and writes on landlord and tenant matters. She is a contributor to ‘Service Charges and Management’ (Sweet & Maxwell) and is co-author of ‘Leasehold Enfranchisement Explained’ (RICS Publishing). In 2011 Ellodie was named Barrister of the Year at the Enfranchisement & Right to Manage Awards and was Highly Commended in the same category in 2014. In addition to her private practice, Ellodie is currently assisting the Law Commission with the reform of the enfranchisement legislation.
Graham Smith
Self-Leadership coach, aurora life coaching
After 20 years supporting the lawyers, judges and legal leaders to create career legacies, Graham now guides rebellious, big dreaming leaders and entrepreneurs to create success without the stress by transforming fear, worry and self-doubt into unshakeable self-belief.
Graham works with the research backed, time tested and globally respected Energy Leadership framework that supports clients to lead themselves and others with energy, authenticity and connection. He is a Professional Certified Coach (PCC) with over 800 coaching hours with leaders, entrepreneurs and creatives. He guides clients to unlock their inner wisdom to create transformational shifts that lead to authentic and sustainable change.
Rebecca Sage
barrister, landmark chambers
Rebecca is a barrister practising in all areas of property law. She has a particular interest in leasehold
matters which derives from her previous experience as a commercial real estate solicitor and her
work at the Law Commission on leasehold reform.
Angus Reid
head of partnerships & operations, project ark
Angus is Head of Partnerships and Operations at Ark. Ark is a resident engagement platform that helps it's clients to be more operationally effective, more compliant and more profitable. They do this via their bespoke resident app and their cloud-based property management dashboard which also includes a concierge app for parcel and key management. Angus was part of Ark's founding team and enjoys bringing innovative technology to an industry that has been traditionally underserved.
Annie McGrandles
As Head of PMR's Block Management recruitment division, Annie partners with key businesses across the Leasehold sector to support them with their staff strategies.  Drawing on her experience in Block Management, she has practical understanding of the industry intricacies.  

Annie has a passion for excellence in Block Management industry. She works on the TPI leasehold working group, is a trainer for ARMA courses and actively support individuals within the Block Management background on their journey to becoming Chartered Surveyors.
Chris Stansell
A Chartered Building Surveyor and Member of the Association for Project Management, Chris enjoys undertaking all aspects of project work both pre and post contract and has lead a number of multidisciplinary project teams.
His career in the industry began at a small private practice in 2004 during a placement year whilst studying for his degree in Building Surveying at the University of Brighton. Chris then went on to join a large global building consultancy where he became RICS qualified. In 2015 Chris obtained membership to the Association for Project Management and strives to promote the professional disciplines of Project Management in his work.
Some of the clients Chris has worked with include housing associations such as London and Quadrant (L&Q), Hyde Housing and Sanctuary Group as well as a number of local authorities including The London Borough’s of Hounslow, Wandsworth, Richmond and Croydon as well as Brighton & Hove City Council and Waverley Borough Council.
Dr James Crosby-Wrigley
Dr. James Crosby-Wrigley is Head of Sustainability for Commercial and Industrial Energy Supply and Usage at Advantage Utilities. With a Ph.D in Geochemistry, Geological and Earth Sciences/Geosciences from the University of Cambridge. Dr. Crosby now offers business support to a range of companies who are looking to achieve net-zero and manage their energy cost through sustainable energy solutions.
Joe Mallon
Joe is the Joint Managing Partner of JFM Block & Estate Management. Joe has built up JFM alongside his Co Managing Partner, James Farrar. Launched in 2015, JFM has gone from a two-person start up, to an industry leading firm, with almost 9,000 units under management. Joe has been a driver behind the company winning ‘London Property Management Company of the Year’ at the 2023 PMAs.  Joe is a Fellow of the IRPM and a Chartered Residential Surveyor.
Jonathan Wragg
legal director, pdc law
Jonathan is Director and Lawyer manager of PDC Law and the firm’s Compliance Officer for Legal Practice (COLP). He is also a qualified barrister who practices from Highgate Chambers Limited. Jonathan has worked with PDC for over 10 years and has undertaken property litigation matters since being called to the Bar in 1995. He represents PDC's Law's clients in a range of property disputes in the County Court, First Tier Tribunal and Upper Tribunal. His work includes the recovery of service charge arrears, forfeiture proceedings and orders for sale. He has significant appellate experience. Jonathan is acutely aware of the difficulties faced by property professionals seeking to recover charges. The Law can be complex and can require Landlords to demonstrate compliance with a number of contractual and statutory provisions. His job is to advise Landlords and agents in a thorough but pragmatic way with an eye to the commercial realities they face. Jonathan supervises the Enforcement Team and the Non-Contentious Team.
Karl Lewis 
commercial director, dwellant
Karl Lewis has dedicated 15 years to the proptech sector, focusing on software in property management and estate and lettings. As Commercial Director at Dwellant, he excels in various property management systems, combining industry know-how with a friendly touch. Karl is your go-to expert for navigating the ins and outs of property tech with ease.
Mari Knowles
Mari is a solicitor and founder of Commonhold and Leasehold Experts Limited. The team at CLE specialise in all aspects of commonhold, freehold estate, and landlord and tenant laws. CLE has a keen interest in the ongoing reform agenda and regularly contributes to journals on the topic. Our team enjoy sitting on various panels such as the Law Society, IRPM, LMP and FPRA and is a member of ALEP and the Property Litigation Association. The team run a pro bono advice service for vulnerable leaseholders.
Rebecca Cattermole 
barrister, 39 essex 
Rebecca is a barrister at 39 Essex, specialising in real property and all aspects of landlord and tenant law. She is recommended for Real Estate, Agriculture and Housing in Legal 500 and Chambers & Partners. Her cases have included the long- running litigation in Canary Riverside where she acted for the Tribunal appointed manager.  Rebecca is a published author, and a contributor to Service Charges & Management (Sweet & Maxwell).
James Fieldsend
Coming soon.

Roger Hardwick
partner, brethertons 
Roger Hardwick, ERMAs ‘Solicitor of the Year’ 2023, specialises in residential leasehold property law. Roger’s work includes statutory lease extensions, collective enfranchisement and right to manage claims; freehold acquisitions; ground rent portfolio sales and purchases; residential service charge disputes; applications to the First-tier Tribunal (Property Chamber) and appeals to the Upper Tribunal (Lands Chamber), including applications to determine service charge liabilities, applications to appoint a manager and applications to vary leases.
Shaun Harris
founder & managing director, harris associates 
Shaun is the founder and managing director of Harris Associates. He is a chartered building surveyor with over 35 years’ experience across the public and private realms, having previously worked at Balfour Beatty, Ridge and Drivers Jonas (Deloitte) before setting up Harris Associates in 2007.
As well as providing the strategic direction and leadership for the firm, Shaun specialises in the provision of lead consultant and project management services for large residential developments and is currently advising on residential portfolios across the UK with a combined capital expenditure forecast in excess of £4Bn.
A keen promoter of continual self-improvement, he oversees the in-house leadership and critical thinking development for all staff as well as leading on the creation of new services.
Verity McMahon
senior associate, brethertons 
Verity is a Senior Associate in the Residential Leasehold team of Brethertons LLP and also the winner of the highly commended Young Lawyer of the Year at the ERMAs 2022. Verity has specialised in Property and Land Law, particularly Leasehold Enfranchisement for the whole of her legal career. Her experience spans across a variety of leasehold areas assisting a variety of clients including freeholders, leaseholders, managing agents and management companies with their leasehold properties and enquiries. She has particular technical experience in claims made under the Leasehold Reform, Housing and Urban Development Act 1993 and Leasehold Reform Act 1967 and 1987 including lease extensions, lease variations, collective enfranchisement, right to manage claims, licence to alter, deed of variation requests and leaseholders right of first refusal (to name but a few) and aims to make these often complex matters as simple as possible for her client throughout.

Jack Seton
Head of FlatGuard, Bridge Insurance
Jack Seton is a distinguished figure in the realm of insurance, boasting an impressive 20-year tenure that speaks to his profound industry knowledge and dedication. Renowned for his specialisation in blocks of flats insurance and the intricate leasehold industry, Jack has honed his skills to master the challenges and demands that accompany property coverage in this specialised field.
Throughout his career, Jack has become synonymous with excellence and reliability, particularly in crafting insurance solutions that cater directly to the unique needs of multi-unit residential buildings. His efforts have not only provided peace of mind to numerous property owners and leaseholders but have also raised the bar for what constitutes comprehensive and responsive insurance coverage in this sector.
His commitment to the industry goes beyond policy creation; Jack is a dedicated advocate for transparent and informed decision-making, ensuring that his clients are well-versed in the complexities of their insurance needs. As a respected thought leader, he has contributed valuable insights to property forums, and his opinion is often sought after in industry-related discussions.
Mike Somekh
ceo, the freehold collective
For over 13 years Mike has been guiding other leaseholders in exercising their
collective rights in freehold acquisitions, delivering over 40 projects and building a strong partner
ecosystem of industry experts, including solicitors, surveyors, along the way. Mike is well known in
the industry for championing leaseholders’ rights and providing a unique perspective as a
freeholder, leaseholder and service provider.
Conference Schedule
|     8:00 - 08:30 
Registration and networking. 
|    08:30 - 09:30
Welcome and Plenary Session 1
Leasehold Reform
Ellodie Gibbons, Barrister and Rebecca Sage, Barrister at Landmark Chambers
|    09:30 - 10:00 
Morning Coffee & Networking Break
|    10:00 - 10:45
Buildings owned or managed by the residents: Management Toolkit
Mari Knowles, Solicitor, Commonhold & Leasehold Experts and Rebecca Cattermole, Barrister, 39 Essex Chambers

The perspective of a Project Manager: Leasehold Reform - What to advise leaseholders
Mike Somekh, Founder, The Freehold Collective

Service charge changes – what they could mean for you
Jonathan Wragg, Legal Director PDC Law
|    10:50 - 11:35
The Building Safety Act - a review of the tribunal cases, from a property management perspective
James Fieldsend, Barrister, Tanfield

M&E Challenges and Solutions in Retrofit 
Spiros Savvides, Head of Mechanical and Electrical & Phillipa Burgin, Head of Retrofit Services, Earl Kendrick

AI, Technology and Automation in Property Management
Karl Lewis, Commercial Director, Dwellant
|    11:35 - 12:00
Coffee & Networking Break
|    12:00 - 13:00
Plenary Session 2 
From Reacting To Responding: How to rise above stress and deliver creative solutions in challenging moments
Alice Cadfan-Lewis, Block Recruit and Graham Smith, Self-Leadership Coach, Aurora Life Coaching
|    13:00 - 14:00
Networking Lunch 
|    14:00 - 14:45
Collective Enfranchisement vs RTM
Roger Hardwick, Partner and Verity McMahon, Senior Associate, Brethertons Solicitors

Energy Efficiency and Self Sufficiency Improvements for Economic and Environmental Benefits
Dr James Crosby-Wrigley, Head of Sustainability, Advantage Utilities

Are You Ready For The Coming Wave?
Shaun Harris, Founder and Managing Director, Harris Associates
|    14:50 - 15:50
Panel Discussion
Future of Leasehold Management in the UK
Moderator: Jack Seton, Head of FlatGuard Insurance
Panellists: Joe Mallon, Partner at JFM Block & Estate Management, Annie McGrandles, Head of Portfolio & Block Management at Property Management Recruitment and Angus Reid, Head of Partnerships at Project Ark.
|    15:50 - 16:00
Networking & Event Close
Raffle to be drawn by Impero Facilities 
Thank you to our headline sponsor Impero Facilities and our event sponsors. 
Don't miss out.
 We look forward to seeing you there.
Conference Location
ETC Venues County Hall, Belvedere Rd, London SE1 7PB

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