Luxury Marketing Summit 2026: Win Back!
Join us in New York on Wednesday, May 13, 2026
The world's premier luxury marketing conference for luxury professionals across sectors

Why attend The luxury consumer, be it for luxury goods, services, real estate, hospitality or retail, needs to feel special in a time of economic and geopolitical upheaval. Affluent and wealthy consumers, particularly in the younger cohorts, have become more discerning in their purchases. They seek more authenticity in their experiences with luxury brands and luxury professionals. They also want to be part of the brand story.

Recent research has shown that luxury organizations are pampering their VICs (very important clients) even as the core customers in the middle claim they don't feel the love, and the aspirational base comes under pressure from market forces. Marketing now has to work doubly hard to connect brand with audience via resonating messaging, as well as generate desire, restore trust and build loyalty.

Focus This event will outline how luxury professionals and the brands they represent have to recalibrate their marketing, messaging, use of AI and delivery of experiences. The summit will also offer select brand spotlights, state of luxury marketing research, analyses on evolving consumer behavior, the latest on AI in marketing, and tips on new techniques and best practice.

Pre-Event Cocktail Reception on Tuesday, May 12 Howard Hanna will host and sponsor an elegant cocktail party at 111 West 57th Street, one of New York's most iconic luxury addresses on Billionaires' Row. The property affords spectacular views of the city, embodying the luxury ethos central to the brand.

A production of Luxury Roundtable and Luxury Marketer 

PartnersUBS Gramercy Wealth Management Group and Howard Hanna Real Estate Services

UBS is the world's No. 1 wealth manager. Howard Hanna is America's largest independently owned and operated real estate company. Luxury Roundtable is the world's leading producer of networking-oriented summits for luxury professionals. Luxury Marketer is the leading provider of luxury intelligence and analysis for luxury professionals across all sectors.

Sponsorship queries Please contact [email protected] for the lunch keynote and other sponsorships
Location
UBS
11 Madison Avenue, New York, NY 10010 (24th Street entrance). Toronto A&B conference rooms in 2Below (take escalator downstairs right off lobby on ground floor)
Date & Time
Wednesday, May 13 from 8:00 AM to 5:15 PM 
Don't miss out!
Register by  May 13, 2026 . We look forward to seeing you in New York for the luxury world's premier marketing summit!
Schedule
|      8:00 am
Breakfast and Registration
Tank up on nourishment, coffee and water for a day of extensive learning and networking. Get a jump on the day by networking early with fellow delegates and speakers.
|      8:15 am
Welcome Address
What is the new face of marketing – influenced by evolving consumer behavior, AI and geopolitical upheaval – as affluent and wealthy buyers become more discerning in their purchases and brand loyalty? What impact will these developments have on customer acquisition, retention and reactivation? How should luxury marketers prepare for the future?

Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
Eric P. Berger, senior vice president of wealth management, Gramercy Wealth Management, UBS Financial Services
Mollie Hanna Lang, director of luxury marketing and marketplace operations, Howard Hanna Real Estate Services
|      8:30 am
State of Global Luxury Brands
Is consumer trust being earned regularly and authentically via product, experience, marketing and relationship building?

Milton Pedraza, CEO, Luxury Institute, and author, "Relationship Mastery: How Elite Professionals Build Trust, Loyalty and Lifetime Value in the Relationship Economy"
Anant Sharma, CEO, Matter of Form

In Conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
|      9:00 am
Luxury Marketer Spotlight: Raffles and Fairmont Hotels & Resorts
FIRESIDE CHAT
How global hospitality marques Raffles and Fairmont Hotels & Resorts are growing their brands worldwide.

Claudia Kozma Kaplan, chief brand officer, Raffles and Fairmont Hotels & Resorts

In Conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
|      9:25 am
Culture, Creativity and Craft: Luxury in the Human Age 
PANEL
In an era defined by speed, automation and algorithmic influence, what does luxury mean in truly human terms? How do culture, craftsmanship and creativity shape modern luxury marketing? How can brands translate cultural relevance and craft into marketing output that feels both timeless and urgently of the moment across physical, digital and experiential touchpoints?

Iris Chan, vice president of growth and marketing, Maison BETC
|      9:55 am
Networking Break
Mingle and network with fellow delegates and speakers, grab a coffee, stretch your legs.
|      10:25 am
Luxury Marketer Spotlight: Aston Martin Lagonda
FIRESIDE CHAT
How events play a key role in customer outreach and retention for the storied British automaker.

Laura Ingrassia, head of client events for the Americas, Aston Martin Lagonda

In Conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
|      10:50 am
Luxury Marketer Spotlight: Joseph Ribkoff
FIRESIDE CHAT
How focused marketing supports the Canadian fashion brand's plan to expand retail, ecommerce, and global visibility.

Brett Sugarman, vice president of global marketing, Joseph Ribkoff

In Conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
|      11:15 am
Luxury Brands Build Demand, Associates Build Loyalty: What Retailers Must Do to Win – One Relationship at a Time
Luxury brands invest heavily in marketing and brand building to cast a wide net and drive traffic. But without the right strategies at the store level, that net has holes. Client loyalty is won or lost on the floor. What is the magic that needs to happen between a client, the product and the sales associate?

Martin Shanker, president, Shanker Inc.

In Conversation with Erin (Mack) McKelvey, CEO, SalientMG and The StartUp Marketer
|      11:40 am
Luxury Marketer Spotlight: Hilton Luxury's Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and LXR Hotels & Resorts
FIRESIDE CHAT
How elegance, cultural significance and making every arrival feel like an occasion, supported by astute marketing, are key for long-term success.

Jamie F. Kerr, vice president of luxury marketing strategy, Hilton Hotels & Resorts

In Conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
|      12:05 pm
Networking Lunch
Break for lunch, network with fellow delegates and speakers, stretch your legs, catch up on emails and texts.
|      12:50 pm
How to Ensure Client Loyalty Across Aspirational, Wealthy and Generational Segments Globally
PANEL
What makes different segments tick, and how to earn and retain lasting loyalty from not only the top spenders, but also the core and aspirational customers, as well as those in different markets worldwide? What do the wealthy really want?

Stuart Greif, executive vice president and chief strategy and innovation officer, Forbes Travel Guide
Emma Wilks, vice president and head of marketing communications and digital, Grace Bay Resorts (Turks & Caicos)
Jing Ulrich, managing director and vice chairman of investment banking, JPMorgan Chase & Co.
Rania Sedhom, managing partner, Sedhom Law Group
Marie Driscoll, CEO, Driscoll Advisors

In Conversation with Silvia Coleman, vice president of market intelligence and strategic growth, CXG
|      1:20 pm
UBS
KEYNOTE PRESENTATION
|      1:45 pm
Luxury Marketer Spotlight: Mikimoto 
FIRESIDE CHAT
How a legacy jeweler maintains brand luster and respect for its heritage via product and communications.

Michele Horner Crowe, vice president of marketing, Mikimoto America

In Conversation with Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
|      2:10 pm
Networking Break
Mingle and network with fellow delegates and speakers, grab a coffee, stretch your legs.
|      2:50 pm
Building a Community: How Chief Empowers Women Leaders and Marketers
HOW WE DO IT

The executive woman's career is often not linear. Enter Chief. One of the most successful corporate networks for women leaders, Chief offers access to exclusive clubhouses, annual summits and events at industry conferences, guides and coaches, and top-level training from the Wharton School of Business. What need does Chief fill with its network? How does it empower women marketers?

Alison Moore, CEO, Chief
|      3:10 pm
Making Experiences Count: How to Approach UHNW Consumers and Build Their Trust
Technology, global expansion and specialized teams are reshaping luxury lifestyle management. Knowing this, how should luxury marketers serve UHNW customers and earn their trust with each action?

Lauren Wilt, U.S. CEO, Quintessentially
|      3:30 pm
State of Fashion: What's New and Next
How is fashion evolving to meet customer needs and desires in terms of creativity, product, tech and sustainability? How do established designers and fresh talent market themselves across generations and aspirational, core and VIC segments?

Jason Schupbach, president, Fashion Institute of Technology

In Conversation with Missy Pool, CEO, Silver Linings 777, and former flagship leader, Apple
|      3:50 pm
Driving Growth in a Challenging Market as a Luxury Brand 
PRESENTATION
In the current luxury landscape, driving growth, creating desire and retaining loyalty is more challenging than ever. The brands that succeed are adapting – truly understanding their consumers to craft culturally relevant messaging that stands out and drives the path to purchase. Landscape analysis and case studies will reveal the voices and channels behind luxury performance today, showing the data that brands need to turn insight into growth.
 
Tatiana Ferreira, chief customer officer, Launchmetrics
|      4:20 pm
Brands and Consumers: Are They in Sync? 
PANEL
Are luxury brands and their target audiences on the same page? Are brands preparing for shifting demand as new generations become buyers and have different expectations from their luxury products, services and experiences?

Nathalie Diamantis, luxury consultant and former Americas president, Pomellato
Jeanniey Walden, CEO, Liftoff Enterprises
Lisa Koenigsberg, president, Initiatives in Art and Culture
Cheryl Fenelle Dixon, CEO, Perfectly Clear Communications
Pamela Abbott, executive vice president and general manager, Interluxe Group
Adelina Wong Ettelson, principal, AWE Global Advisory, and former global head of residences marketing, Mandarin Oriental Hotel Group

In Conversation with Mollie Hanna Lang, director of luxury marketing and marketplace operations, Howard Hanna Real Estate Services
|      5:15 pm
Closing Remarks: The Road Ahead
What delegates must do next in the 30-, 60- and 90-day context.

Mickey ALAM KHAN, CEO, Luxury Roundtable and Luxury Marketer
Speakers
Our speakers are topnotch experts in luxury, marketing and technology
Eric P. BERGER
Senior Vice President of Wealth Management
Gramercy Wealth management Group
UBS Financial Services
Eric P. Berger is senior vice president of wealth management and financial advisor at UBS Financial Services. He was previously in private banking at Credit Suisse.
Mickey ALAM KHAN
CEO 
Luxury ROUNDTABLE
Mickey ALAM KHAN is CEO of Luxury Roundtable, the world's leading producer of networking-oriented luxury summits for luxury professionals. He is also CEO of Luxury Marketer, a leading provider of luxury intelligence, analysis and news. Previously, he was president of Luxury Portfolio International, the leading global network for luxury real estate brokerages.
Mollie HANNA LANG
Director of Luxury Marketing and Marketplace operations
Howard Hanna Real Estate Services
Mollie Hanna Lang is director of luxury marketing and marketplace operations at Howard Hanna Real Estate Services. She is also a real estate sales associate at the company. She was previously founder/CEO of fashion brands Mollie Lang and ByLangley, as well as serving stints at American Eagle Outfitters and Vivre.
Howard W. "Hoby" HANNA IV
CEO
Howard Hanna Real Estate Services
Howard W. "Hoby" Hanna IV is CEO of Howard Hanna Real Estate Services. He has worked for 31 years at Howard Hanna Real Estate Services, which ranks nationally as the third-largest real estate company and the No. 1 privately owned real estate firm.
Claudia KOZMA KAPLAN
chief brand officer
Raffles and Fairmont Hotels & Resorts
Claudia Kozma Kaplan is chief brand officer of Raffles and Fairmont Hotels & Resorts. She was previously senior vice president of communications and marketing at Loro Piana.
Jamie F. KERR
Vice president of Luxury marketing Strategy
Hilton Hotels & Resorts
Jamie F. Kerr is vice president of luxury marketing strategy at Hilton Hotels & Resorts. She was previously vice president and global brand leader at The Ritz-Carlton Company. 
Stuart GREIF
chief strategy and innovation officeR
Forbes Travel Guide
Stuart Greif is chief strategy and innovation officer of Forbes Travel Guide. He was previously practice lead for travel and hospitality at Amperity and, before that, senior executive for travel and hospitality, QSR and transportation industry solutions at Microsoft.
Laura INGRASSIA
head of client events for the americas
Aston Martin LAGONDA
Laura Ingrassia is head of client events for the Americas at Aston Martin Lagonda. She was previously senior director for client events and promotions for North America at Tiffany & Co.
Drew THOMPSON
Founder/CEO
Signal & Scale
Drew Thompson is founder/CEO of Signal & Scale. He was previously head coach of Real and vice president of agent performance and head coach at Coldwell Banker. 
Michelle HORNER CROWE
vice president of marketing
Mikimoto America
Michelle Horner Crowe is vice president of marketing at Mikimoto America. She was previously head of marketing and communications for the Americas at Vacheron Constantin. 
Brett SUGARMAN
Vice president of global marketing
Joseph Ribkoff
Brett Sugarman is vice president of global marketing at Joseph Ribkoff. She was previously senior director for retail experience and go-to-market for North America at Michael Kors.
Pierre E. DEBBAS
Managing Partner
ROMER DEBBAS
Pierre E. Debbas is managing partner at Romer Debbas. He was previously an attorney at Kane Kessler.
Rania V. SEDHOM
Managing Partner
Sedhom LAW Group
Rania V. Sedhom is managing partner of Sedhom Law Group. She was previously Of Counsel at Willems Advocaten & Rechtsanwälte. 
Jing ULRICH
managing director and vice chairman of investment banking
J. P. Morgan CHASE
Jing Ulrich is managing director and vice chairman of investment banking at J. P. Morgan Chase. She was previously managing director at Deutsche Bank.
Alison MOORE
CEO
CHIEF
Alison Moore is CEO of Chief. She was previously CEO of Comic Relief.
Karen STONE
CEO
Rolling Stone Consulting
associate broker
Coldwell Banker REALTY (Park City, UT) and The Agency (New York)
Karen Stone is CEO of Rolling Stone Consulting. She is also associate broker at Coldwell Banker Realty (Park City, UT) and The Agency (New York). She is president of the Park City, Utah chapter of Toastmasters International and a TV host for the American Dream Network.
Tatiana FERREIRA
Chief Customer officer
Launchmetrics
Tatiana Ferreira is chief customer officer of Launchmetrics. She was previously in public relations at Liz Claiborne Inc.
Lauren WILT
CEO for the USA
Quintessentially
Lauren Wilt is CEO for the United States at Quintessentially. Prior to holding several positions at her current company, she also served stints at The Box NYC, Priority One Jets. Cipriani and Clear Channel Radio. 
Silvia COLEMAN
Vice president of market intelligence and strategic growth
CXG
Silvia Coleman is vice president of market intelligence and strategic growth at CXG. She was previously founder of Luxolis Consulting. 
Emma WILKS
Vice President Head of Marketing Communications and Digital
Grace BAY RESORTS TURKS & CAICOS
Emma Wilks is vice president and head of marketing communications and digital at Grace Bay Resorts in Turks & Caicos. She was previously vice president of marketing at Related Companies.
Iris CHAN
Vice president of growth and marketing
Maison Betc
Iris Chan is vice president of growth and marketing at Maison BETC. She was previously partner and head of international client development at DLG (Digital Luxury Group). 
Missy POOL
CEO
Silver Linings 777
Board Member
Fashion institute of technology FOUNDATION
Missy Pool is CEO of Silver Linings 777 and a member of the board of directors at the Fashion Institute of Technology Foundation. She was previously a flagship leader at Apple.
Milton PEDRAZA
CEO
Luxury Institute
Milton Pedraza is CEO of Luxury Institute. He is the co-author of "High Trust Worth: The New Currency of Business is Not Money. It's Trust."
Martin SHANKER
President
Shanker Inc.
Martin Shanker is president of Shanker Inc. He was previously president of the wholesale handbag division at Sarne Inc. and, before that, vice president at Macy's East.
Nathalie DIAMANTIS
Founder
Diamantis Advisors
Nathalie Diamantis is founder of Diamantis Advisors. She was previously president/CEO for the Americas of Pomellato and president of jewelry for the Americas at Kering. Prior to that, she was senior vice president of retail, travel retail and wholesale for North America at Bulgari. 
Lisa KOENIGSBERG
President
Initiatives in Art and Culture
Lisa Koenigsberg is president of Initiatives in Art and Culture. She is a special consultant for educational initiatives at The Magazine Antiques, board member at Chicago's Glessner House and former president of the Morris- Jumel Mansion Museum.
Jeanniey WALDEN
CEO
liftoff enterprises
Jeanniey Walden is CEO of Liftoff Enterprises. She is also an advisor to Fluent Inc. and an executive advisor to Lead Rolf's Global Institute. She was previously chief marketing and executive advisor to Rakuten Rewards and, before that, chief marketing and customer officer at Rite Aid. 
Cheryl FENELLE DIXON
CEO
perfectly clear communications
Cheryl Fenelle Dixon is CEO of Perfectly Clear Communications. She is also an adjunct professor at Columbia University. She was previously chief marketing and communications officer at nobilia North America.
Pamela ABBOTT
Executive vice president and general manager
Interluxe Group
Pamela Abbott is executive vice president and general manager at Interluxe Group. She was previously head of global brand and media at Labcorp.
Adelina WONG ETTELSON
Principal
AWE Advisory
Adelina Wong Ettelson is principal of AWE Advisory. She was previously global head of residences marketing at Mandarin Oriental Hotel Group.
Jason SCHUPBACH
President
Fashion Institute of Technology
Jason Schupbach is president of the Fashion Institute of Technology. He was previously dean of Drexel University's Westphal College of Media Arts & Design. 
Erin (Mack) McKELVEY
CEO
SalientMG
The STARTUP MARKETER
Erin (Mack) McKelvey is CEO of SalientMG and The StartUp Marketer. She was previously senior vice president of marketing at Millennial Media.

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