PIHMS Hotel Leaders Conference 2023 
Join us on November 14
Every year, our final-year Bachelor's students take the lead in creating and executing a capstone event - PIHMS Hotel Leaders Conference. With two successful editions under our belt, we sincerely invite you to join us for an engaging day that showcases our students abilities to host and deliver an event.

This experience provides a unique window into our students' capabilities and the event offers valuable insights into the dynamics of the hotel and hospitality industry.

Key Themes:
- Resilience: Explore effective strategies for overcoming challenges and uncertainties while maintaining exceptional guest experiences.
- Responses: Learn from experts about adapting to changing market trends, customer expectations, and global dynamics.
- Enhancements: Discover innovative ways to elevate your offerings, from guest services to sustainability efforts.
Location
PIHMS
4 Henwood Road, Bell Block, New Plymouth, New Zealand
Date & Time
November 14, 2023,
Conference: 9:00 AM - 5:00 PM
Networking: 5:00 PM - 7:00 PM
TICKET PRICE
$150
Includes: Engaging panel discussions, networking opportunities, and lunch

CONTACT INFORMATION
Panel Topics
1. Human Resources
Discover how organisations are managing recruiting, training, nurturing and retaining their exceptional workforce, all while ensuring the highest standards of service for their guests.
2. Management
Discover the secrets behind enhancing guest experiences, fostering effective communication, maintaining a positive mind set and motivating teams in the workplace, all while achieving financial and operational excellence.
3. Finance
Discover how top hotels maintain financial stability and adapt to changing market trends.
4. Operations
Delve into the efficiency and siginifance of operational management within the hospitality and hotel industry. Explore how effective departmental operations contribute to success.  
5. Marketing

Explore the most up-to-date marketing strategies and innovative approaches in response to constantly evolving customer trends and the digital landscape.
Schedule
8:45 AM-
9:00am
Event Welcome Address

Pouakai
9:00 AM-
9:40 AM
Keynote Speaker 
Pouakai
9:40 AM-
10:40 AM
Panel 1 - Management 
Pouakai
10:40 AM-
11:00 AM
Morning tea
Taranaki Restaurant
11:00 AM-
12:00 PM
Panel 2 - Finance
Pouakai
12:00 PM-
13:15 PM
Lunch
 La Vista Restaurant
13:15 PM-
14:15 PM
Panel 3 - Operations
Pouakai
14:15 PM-
14:30 PM
Afternoon tea
Taranaki Restaurant
14:30 PM-
15:30 PM
Panel 4 - Human Resources 
Pouakai 
15:30 PM-
16:30 PM
Panel 5 - Marketing 
Pouakai
16:30 PM-
16:45 PM
Thank you

Pouakai
16:45 PM-
17:15 PM
Sponsorship Presentations

Taranaki Restaurant
17:15 PM-
19:30 PM
Networking

Taranaki Restaurant
 Join us on November 14th 
We look forward to hosting you!

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