Welcome to the 2026
Admin Avenues Conference, Adelaide
We are so proud to be hosting the first of the national Admin Avenues Conference series, on Monday, 28 September 2026 at the Adelaide Marriott Hotel.

This isn’t just another event on the calendar. It’s a one-day, purpose-built experience for Australian admin professionals, created by admins, for admins, to help you future-proof your career, build real connections, and walk away with strategies you can actually use.

Attendees can expect:
🧠 Inspiring keynotes
🤖 Future-focused sessions on AI & admin
💬 Honest panel conversations
🤝 Networking that feels meaningful (not awkward)
📌 And loads of practical takeaways

This conference is about more than upskilling. It’s about backing yourself and investing in your future. If you’re ready to be part of a movement redefining what it means to be an admin in 2026 and beyond.
2025 Conference Highlight Reel
The 2025 Admin Avenues Conference delivered a powerful, career‑shaping day for Australia’s admin professionals. Attendees heard from industry leaders on leadership, AI, modern executive support, resilience, and the future of the profession. From practical strategies for stepping into leadership, to real‑world insights on thriving in high‑stakes support, to future‑ready skills for AI‑enabled workplaces, the day offered tangible tools admins could apply immediately. Combined with meaningful networking, community connection, and plenty of “I needed this” moments, the conference left attendees inspired, empowered, and ready to elevate their careers. If last year is anything to go by, you won’t want to miss this one!

2026 Conference Speakers
We are extremely excited to showcase the line-up of impressive Adelaide conference speakers.
Founder & Wellness Leader | Mental Health Educator | Workplace Wellness Strategist
A dynamic wellness leader who empowers workplaces with practical, people‑centred programs designed to boost engagement, strengthen culture, and support employee wellbeing at every level.
Founder, Elite EA Academy | Forbes Australia Contributor | International EA Trainer | Keynote Speaker | Corporate Consultant
Guiding the Evolution of the Next-Gen EA Role in the AI Age with clarity, visibility, and strategic impact.
Career Strategy Specialist | Executive Support Coach | Professional Development Advisor | Talent Positioning ExperT
A career coach and professional development specialist helping Executive Assistants and office professionals clarify their direction, strengthen their personal brand, and confidently position themselves for their next career step.
Neuroleadership Coach | AI Leadership Advocate | High‑Performance Specialist | Change & Resilience Expert
A global thought leader in neuroleadership and AI‑enabled change, delivering science‑based strategies that strengthen leadership capability, resilience, adaptability, and performance across complex organisational environments.
2× Microsoft MVP • M365 Specialist • Security Advocate • Community Leader • Podcast Host
A passionate Microsoft 365 and security leader recognised as a two‑time MVP, empowering the tech community through education, collaboration, podcasts, and hands‑on digital transformation work.
Behaviour Change Strategist | Certified Tiny Habits® Coach | Systems‑for‑Success Trainer | Award‑Winning Speaker | Culture & Wellbeing Innovator
Founder and Chief Habits Officer at The Habit Lab, a leading Tiny Habits® practitioner helping high‑performers build lasting habits. An award‑winning author empowering people to thrive through science‑backed behaviour change.
Admin Panel Speakers
Executive Assistant | Strategic EA Partner | Operations Optimiser | AI Champion
With 18+ years' experience supporting senior leaders and executive teams, she is a trusted strategic partner known for bringing clarity and structure to complex environments. Passionate about the future of the administrative profession, she champions practical AI adoption and empowers EAs to thrive in an evolving workplace.
Executive Support Leader | Operations & People Partner | Workflow & Prioritisation Specialist | Calm, Solutions‑Focused EA | Community‑Driven Admin Professional
An Executive Assistant supporting senior leaders in aged care, with experience across recruitment and early learning. Known for organised workflows, strong communication and calm, solutions‑focused support, she builds trusted relationships and lifts team performance.
Executive Assistant | AI Enthusiast | Driving Operational Excellence in AI Research
With more than 30 years of experience, Rachel Kontic supports the world-leading research team at the Australian Institute for Machine Learning (AIML). Passionate about AI and operational excellence, she specialises in building scalable administrative processes and is excited to share how AI is transforming the way executive assistants work.
Founder of Admin Avenues | Admin Advocate | Podcast Host | International Speaker | AIOP Board Director | Equality Feminist | LGBTQIA+ Ally
Our emcee and host of this panel is a recognised global speaker and passionate industry advocate, Candice is known for her honest, unapologetic approach to driving change. She tirelessly champions fair pay, respect, and greater recognition for admin professionals.
The 2026 Admin Avenues Conference, Adelaide
We look forward to seeing you there.
Schedule
Get ready for a game-changing day built exclusively for Australian admin professionals who want to stay ahead of the curve. The Admin Avenues Conference brings together industry leaders, expert speakers, and forward-thinking sessions to inspire and elevate your career.
|      8:00 am
Registration and most importantly - COFFEE!
We get it — it’s early, and you probably rushed to get here. A big day of learning and networking calls for a proper caffeine kick, and we’ve made sure you’ll have exactly that ☕ Grab a coffee, settle in, and take a moment to connect with fellow admin professionals, swap traffic stories, and ease into the morning with a warm, friendly start. It’s the perfect way to set the tone for an inspiring day ahead.
|      8:45 am
Welcome by Candice Burningham - Founder of Admin Avenues
We will be welcomed by Candice Burningham, Founder of Admin Avenues as she officially kicks off the event with a heartfelt welcome and a dose of inspiration. With over 20 years of experience supporting senior executives and building global admin communities, Candice brings unmatched passion, purpose, advocacy, and a deep understanding of what makes this profession so powerful.
|      9:00 am
High Impact Ice Breaker with Will Mason - Director of Beyond the Boardroom
Kickstart your conference day with a high-impact icebreaker designed to shake off the morning sluggishness, get the room buzzing, and connect you with fellow administrative professionals before the main sessions begin. Come ready to move, laugh, and network! Will Mason is the driving force behind Beyond the Boardroom, one of Australia’s premier team building and leadership development organisations. With over 20 years of experience designing high-energy, purposeful corporate experiences, Will specializes in breaking down workplace barriers and building genuine connections.
|      9:15 am
Keynote: Future-Proofing Your Most Valuable Asset: You
Preventing Burnout in an Always-On World with Stephen Woods
As technology accelerates and workplaces become increasingly demanding, one thing remains true: your greatest professional asset is your ability to think clearly, lead calmly and perform consistently.

But none of that is possible when your nervous system is constantly operating in survival mode.
In this compelling keynote, workplace wellbeing expert Stephen Woods shares the latest research on burnout prevention, nervous system regulation and sustainable high performance. Discover why burnout isn't simply about working too hard or lacking resilience, and learn practical, evidence-based strategies to regulate stress, improve focus and protect your wellbeing without compromising your performance.

Because future-proofing your career isn't just about keeping up with technology—it's about protecting the person behind it.

Key Takeaways
• Recognise the early warning signs of burnout before they impact your performance and wellbeing
• Understand how your nervous system influences focus, decision-making, emotional regulation and productivity
• Learn practical, science-backed techniques to reset your stress response in less than a minute
• Build sustainable habits that increase your capacity to perform under pressure without sacrificing your health
• Discover how regulation and recovery are essential foundations for long-term career success and high performance
• Recognise the early warning signs of burnout before they impact your performance and wellbeing.

|      10:00 am
Keynote: Why Some EAs Are Becoming More Valuable While Others Are Becoming Easier to Replace with Rachel Bonetti
The executive assistant profession is entering a period of significant change. As organisations rethink how work gets done, embrace new technologies and place increasing pressure on efficiency, a noticeable divide is emerging. Some EAs are being invited into bigger conversations, trusted with greater responsibility and becoming increasingly influential within their organisations. Others are finding it harder to expand their contribution, despite being talented, experienced and hardworking.
So what's driving the difference?

Drawing on insights from executive leadership teams, organisational consulting engagements, global training rooms and real-world observations from across the profession, Rachael Bonetti explores the shifts reshaping what value looks like now and why some forms of contribution are attracting greater visibility, trust and opportunity than others.

Attendees will discover:
• The changing expectations shaping the future of executive support
• Why some work is increasing in value while other work is becoming less differentiated
• What executives are noticing, relying on and rewarding most
• The common patterns shared by EAs who are expanding their influence and impact
• How to recognise the opportunities emerging within the profession right now

This keynote is not about doing more. It is about understanding what matters most in a changing environment and making intentional choices about where to focus your time, energy and contribution.
|      10:45 am
Break: Morning Tea
Take a well-earned pause to recharge, grab a tea or coffee, and enjoy some light refreshments. It’s the perfect time to stretch your legs, say hello to the vendors who are looking forward to meeting you and connect with fellow attendees. It's a time to reflect on the insights from the morning so far. See you back soon - we’ve got plenty more to come! 
|      11:15 am
Keynote: The Connected EA: How the Right Room Changes Your Career with Trinity James
Executive Assistants are often some of the most trusted, capable, and well-informed people in an organisation. They know what is happening before the meeting starts, understand the pressure behind the priorities, and quietly keep the wheels from falling off the executive circus cart.

And yet, too many EAs are still building their careers in isolation.

They are waiting for someone to notice the level they operate at, while their best career opportunities may be sitting in rooms, conversations, and communities they have not fully stepped into yet.

In this warm, practical, and honest session, Trinity James explores why connection is now a serious career advantage for modern EAs. Drawing on real examples from the EA How To community, including roles found through Slack conversations, salary increases supported by shared data, recruiter insights, and peer learning, Trinity will show how the right professional network can help EAs benchmark their value, build confidence, access opportunities, and grow beyond the limits of their own organisation.

This is not networking in the awkward business-card-and-small-talk sense. This is about building career infrastructure: the peers, mentors, recruiters, communities, and contribution spaces that help EAs become visible for the right reasons.

Attendees will leave with a practical relationship-mapping tool they can use immediately to identify who should be in their professional room, where they are currently isolated, and what action they can take in the next seven days to build stronger, more useful connections.

Key Takeaways
Attendees will learn:
• Why isolation quietly limits EA confidence, career progression, salary growth, and visibility
• How informal conversations, peer communities, and professional networks create real career opportunities
• Why connection is becoming a signal of initiative, currency, and commitment to development
• How to identify the peers, mentors, recruiters, and communities that should form part of their career ecosystem
• How to use The Connected EA Relationship Map to take practical action within seven days of the conference.
|      12:00 pm
Keynote: The Power Partnership: Combining AI and Human Intelligence for Better Workplace Outcomes with Kristen Hansen
AI is rapidly becoming part of the modern workplace, yet many administrative professionals are finding the transition challenging. For a profession built on expertise, judgement, relationships, and attention to detail, learning to trust and collaborate with AI can feel both exciting and overwhelming.

In this session, we'll explore the neuroscience behind how our brains respond to change, uncertainty, and new technology, and why many professionals, particularly women, can experience resistance, overwhelm, or self-doubt when adopting AI tools. You'll gain a deeper understanding of what's happening beneath the surface and learn practical strategies to overcome these barriers.

Discover how to work alongside AI as a trusted partner rather than viewing it as a threat, leveraging technology to reduce cognitive load, enhance productivity, and create more space for the strategic, relationship-driven work that administrative professionals do best. You'll leave with practical insights to help you build confidence, embrace change, and create a powerful partnership between human intelligence and artificial intelligence.
|      12:45 pm
Break: Lunch
We know, you’ll probably sneak in a quick inbox check (we get it, no judgement). But remember, today is about you and your professional development. So once you’ve cleared that urgent email or two, come and enjoy lunch, connect with fellow attendees, and chat with our incredible vendors and sponsors. It’s the perfect moment to expand your network, swap ideas, and spend time with a community just as invested as you are in making the most of the day.
|      13:45 pm
Keynote: Copilot for EAs: What it actually does, and how to make it work for you with Andrew O'Young
You've heard about Microsoft Copilot. You might even have a licence. But between the hype and the reality, it can be hard to know where to start, or whether it's even working the way it should be.

This session cuts through the noise.

Informotion's Microsoft specialists will walk you through everything an EA needs to know:

• How Copilot's permissions work (including the delegate access gap that trips up nearly every EA)
• How to write prompts that get useful results
• And which automation features are worth your attention right now.

Expect live demos, real examples, and a prompt-building exercise you'll actually use on Monday morning.
|      14:30 pm
Real Talk Admin Panel: How Admins Are Using AI to Change the Way They Work 
What does AI actually look like in the day-to-day life of an Executive Assistant?

In this interactive panel session, you'll hear from three administrative professionals who have successfully integrated AI into their roles to work smarter, save time and deliver greater value to their executives and organisations.

Through honest conversations and real-world examples, our panellists will share the tools they use, the tasks they've transformed, lessons they've learnt, and the practical prompts and workflows that anyone can start using immediately.

Whether you're just starting your AI journey or looking for new ideas, you'll leave with simple, actionable strategies and the confidence to put AI to work in your own role.

You'll learn:
• Real examples of how admins are using AI every day
• The biggest time-saving AI use cases
• Practical prompts and workflows you can use immediately
• Lessons learnt, challenges and tips for getting started
• How AI is helping admins become more strategic business partners
|      15:15 pm
Break: Afternoon Tea
Afternoon tea might seem like a simple break in the day, but it actually has aristocratic roots. It all started in the 1840s when Anna, the Duchess of Bedford, got peckish between lunch and dinner and began inviting friends for tea, bread, and cake - thus sparking a tradition. Fast forward to today, and it’s still the perfect excuse to pause, chat, and debate the truly important things… like whether the lamington is Australia’s greatest afternoon tea invention (we think yes). So grab a treat, find a seat, and enjoy the moment - no royal title required.
|      15:45 pm
Keynote: Tiny Habits® for Busy Humans: From Good Intentions to Easier Daily Action with Claire Jackson
We all know what we should be doing. The challenge isn't knowing what to do. It's following through when every day is filled with competing priorities, constant interruptions and the constant pull to put everyone else's priorities ahead of your own.

After pushing through burnout and developing an autoimmune condition fuelled by chronic stress, behaviour design expert Claire Jackson discovered that lasting change doesn't come from trying harder or finding more time. It comes from designing habits that work with your brain, your life and your reality.

In this practical and uplifting keynote, Claire combines behavioural science, the internationally recognised Tiny Habits® Method and real-world experience to show you how to make meaningful change without adding more to your already full plate. Whether you're embracing AI, creating healthier ways of working, building confidence, becoming more strategic in your role or simply creating more breathing room in your day, you'll discover a practical approach that makes follow-through feel easier.

Key Takeaways

- Why behaviour design beats motivation and willpower every time.
- How to use the Tiny Habits® Method to build behaviours that fit your real life.
- Practical ways to create healthier, more productive ways of working without adding to your workload.
- How to build habits that stick, even when life is busy, unpredictable or your routine changes.
- One simple framework you can use again and again whenever you're trying to create lasting change.

After a full day of ideas and insights, this keynote will help you turn inspiration into action, leaving with renewed energy, practical tools and one tiny habit you can start before Monday even arrives.
|      16:30 pm
Prize Time: Thanks to Our Sponsors!
It wouldn’t be an Admin Avenues event without a little fun (and a few giveaways!). We’re celebrating the incredible brands that support our community with a round of prizes you’ll actually want. Be in the room, be ready, and you might just walk away with something special.

A huge thank you to all of our sponsors for helping us make events like this possible. We couldn’t do it without you - and we wouldn’t want to!
|      16:45 pm
Closing Reflections & Connections
As we wrap up an incredible day, Candice returns to the stage with a few last closing reflections and a whole lot of gratitude for this amazing admin community. We’ll celebrate the people in the room, the stories shared, and the connections made.

Then it’s time to exhale! Enjoy drinks and canapés, thanks to our wonderful hosts - and sponsors of these networking drinks at the Adelaide Marriott Hotel.

Whether you're catching up with new friends or recapping everything you’ve taken in today, this is your moment to relax and enjoy. You’ve earned it!
|      17:00 pm
Networking Drinks Sponsored by the Adelaide Marriott Hotel 
Unwind, connect, and celebrate the day’s insights with networking drinks sponsored by the Adelaide Marriott Hotel.
Rachael Bonetti's Masterclass:
The New Value Equation
Join us on Tuesday, September 29, 2026
The executive assistant profession is evolving.

As organisations adapt to new technologies, shifting priorities and increasing pressure to create value, the expectations placed on executive assistants are changing too.

Many EAs are working harder than ever. Yet effort alone is no longer what separates those who are expanding their influence and opportunities from those who feel stuck, overlooked or vulnerable to change.

So what creates value now?

In this highly interactive masterclass, Rachael Bonetti will help participants explore the changing value equation shaping the profession and identify where their greatest opportunities lie moving forward.

Together, we will examine:
• The forces changing how value is created, recognised and rewarded
• Why some forms of contribution are becoming more influential while others are becoming less differentiated
• What executives and organisations are increasingly relying on from their EAs
• The capabilities, behaviours and perspectives gaining importance in today's workplace
• Where attendees currently create value and where untapped opportunities may exist
• How to position yourself for continued growth and relevance in a rapidly changing environment

Through guided reflection, practical exercises and discussion, participants will complete a personal value audit and develop a clear action plan to strengthen their contribution and focus their development in the areas that matter most.

This masterclass is designed for executive assistants who want to understand not only how the profession is changing, but how to evolve alongside it with confidence and intention.
Participants will leave with a personalised map of where they create value today, where value is shifting around them and the opportunities they can pursue to increase their influence, impact and future career options.
Location
Adelaide Marriott Hotel
141 King William St, Adelaide, South Australia
Date & Time
September 29, 2026, 10:00 AM - 3:00 PM
Conference Location
 Adelaide Marriott Hotel | 141 King William St, Adelaide, SA 
We’re delighted to partner with the Adelaide Marriott Hotel, a sophisticated new landmark in the heart of the city that blends contemporary luxury with South Australia’s signature warmth. With beautifully appointed spaces, thoughtful design, and an atmosphere that feels both refined and inviting, it offers the perfect setting for a day dedicated to learning, connection, and celebrating the vital contributions of administrative professionals.

Parking Options
1. Valet Parking | Cost: AUD $80 per day | Includes: In/out privileges

2. Self-Parking | Location: Wilsons Parking adjacent to the hotel | Cost: Typically lower than valet (exact rate may vary) | Includes: In/out privileges if arranged through the hotel.

3. EV Charging | Availability: 3 charging stations on-site

4. Accessible Parking | Flat terrain, curb cuts, and designated accessible spaces with ramp access to all hotel facilities. 
Public Transport:
Train: The closest major station is Adelaide Railway Station, around a 10–12 minute walk to the hotel. Tram: The Glenelg–Entertainment Centre tram line stops nearby at Pirie Street or Rundle Mall, both within a short walk. 
Bus: Numerous bus routes service the CBD, with frequent stops along King William Street and Grenfell Street, offering easy access to the hotel.

Parking:
  1. 1. Valet Parking: Approx. AUD $55–$65 per day (standard CBD hotel pricing)
  2. 2. Self‑Parking: Available at nearby commercial car parks within a short walk
  3. 3. EV Charging: Available at selected nearby parking facilities
  4. 4: Accessible Parking: Designated accessible spaces with ramp and lift access to hotel facilities

Thank You to Our Sponsors
This event wouldn’t be possible without the generous support of our sponsors. Your commitment to the admin profession helps us create meaningful experiences, spark new connections, and celebrate the incredible work of administrative professionals across the country. Thank you for backing our community and helping us bring this event to life - one conversation, coffee, and connection at a time.
More on Our Speakers
Rachael Bonneti
Rachael Bonetti is a globally recognised thought leader, keynote speaker, and corporate consultant transforming the executive assistant profession. 

With a 27-year career supporting CEOs, Chairs, and a billionaire across global markets, she now works with executive assistants and executive teams to build strategic partnerships that amplify performance, reduce reactivity, and unlock high-impact collaboration.

As the founder of The Elite EA Academy, a Forbes Australia contributor, and host of the podcast Rewrite the Playbook, Rachael’s work reshapes what’s possible for the profession—empowering EAs to show up as trusted advisors, strategic operators, and next-gen talent in a fast-evolving world.


Kristen Hansen
A pioneer in neuroscience‑based leadership, Kristen Hansen equips organisations with the brain‑based tools needed to lead confidently through complexity, change and disruption. As Founder of EnHansen Performance and a globally recognised expert in neuroleadership, resilience and high‑performance cultures, she blends cutting‑edge behavioural science with two decades of executive experience to deliver training that is practical, energising and immediately actionable.

Kristen has worked with leaders across more than 25 countries, helping teams strengthen adaptability, collaboration and wellbeing through evidence‑based strategies that improve decision‑making, emotional intelligence and performance under pressure. Known for her engaging style, humour and clarity, she translates neuroscience into simple, powerful habits that transform how people lead, communicate and thrive.


Andrew O’Young is an AI Workforce & Security Capability Lead at Informotion, focused on enabling secure and responsible AI adoption across Microsoft 365 and Copilot.

A dual Microsoft MVP in Security and Microsoft 365, Andrew advises organisations on Microsoft Purview data security strategy, and governance models that create the foundation for trusted AI adoption. He partners with government and regulated industry leaders to align innovation with accountability, ensuring Copilot initiatives are supported by strong data controls, clear risk ownership, and measurable security outcomes.

Andrew has co-led the Adelaide Microsoft IT Pro Community for over seven years and co-founded Out of Band: A Microsoft Security Podcast in 2025, contributing actively to the broader technology community.

Outside of work, Andrew is a husband and father, a runner, gamer, and karaoke enthusiast who believes great ideas often start with strong coffee and even stronger community conversations.


Stephen Woods
Stephen Woods is the Founder and Director of Employee Wellness Australia, a workplace wellbeing and leadership development company helping organisations build healthier, more capable and more resilient teams.

A former professional footballer turned business owner, Stephen brings a practical, no-fluff approach to workplace wellbeing. His work sits at the intersection of mental health, leadership, psychosocial risk, burnout prevention and human performance — helping leaders and teams understand not just what burnout is, but why it happens and what workplaces can actually do about it.

Stephen has worked with organisations across hospitality, finance, government, education, healthcare, professional services and corporate sectors, delivering workshops and programs on burnout, fatigue, psychological safety, leadership, mental health, communication and workplace culture.
At Admin Avenue, Stephen will be speaking about burnout and fatigue in admin and administrative professionals — a group often expected to keep everything moving, absorb pressure from every direction and support everyone else, while rarely having the same level of support themselves.

His session will unpack how burnout builds, why admin professionals are particularly exposed to it, and the practical steps individuals and workplaces can take to reduce fatigue, improve boundaries, protect energy and create healthier ways of working.


Trinity James
Trinity James believes too many brilliant EAs are building their careers in rooms that are far too small.

As APAC Lead for EA How To, Trinity has seen how EA careers really move: through real conversations, visibility in the industry, inside referrals, salary data, relationships, and the right person saying your name when you are not in the room.

A former Executive Assistant turned national trainer, career coach, speaker, and business owner, Trinity brings a warm, practical, and sharply honest perspective to what it takes for EAs to grow beyond isolation and into stronger opportunities.

Her session, The Connected EA, will challenge attendees to rethink networking as career infrastructure. Because being excellent at your job matters, obviously. But if nobody outside your immediate workplace knows what you are capable of, your career may be running on silent mode.

Through EA How To, Trinity helps EAs across Australia and the Asia-Pacific region build confidence, communicate their value, access practical development, and get into the right rooms with the right people.

Expect a session that is engaging, useful, candid, and built for EAs who are ready to stop hiding in plain sight.


Claire Jackson
Claire Jackson is the Founder and 'Chief Habits Officer' at The Habit Lab, and one of Australia's leading certified Tiny Habits® practitioners. With 20 years experience in higher education, she blends behavioural science with lived experience to teach high-performers with busy brains how to build brilliant habits that stick so they can truly thrive.

A published author and 2025 AusMumpreneur "One to Watch" Award winner, Claire is trusted by organisations globally and is on a bold mission to make lasting change possible for everyone.


Will Mason 
Will Mason is the Managing Director of Beyond the Boardroom, a team building and team development company helping teams build a culture they are proud of.

With over 20 years in the industry, Will is known for his infectious energy and dynamic facilitation style. Will understands that the best collaboration happens when people engage in experiential learning programs that have clear outcomes and of course that are great fun. He has worked with everyone from ASX-listed executives to frontline teams, helping them unlock trust, communication, and collective problem-solving.

Beyond the Boardroom host over 1,000 events each year with group size ranging from 15 through to 1,500 participants. With facilitators on the ground in SYD, MEL, BNE, PTH & ADL they have a national footprint and the ability to service a range of enquiries from multi-city programs to large scale events to executive leadership retreats. They have over 100 programs on the menu to ensure they cater to every group size and objective.  

His session aims to kickstart the day with energy and enthusiasm fostering an environment of collaboration and encourage networking.


Candice Burningham
Candice Burningham is a global speaker, Board Director, podcast host, and founder of Admin Avenues - Australia’s home for admin events, connection and career growth.

Beginning her career as an office junior, she progressed to C-Suite Executive Assistant roles supporting CEOs, Presidents and Founders across Australia and the UK.

Candice is a passionate advocate for the administrative profession, championing the evolution of executive support into strategic business partnership.

She serves as National Vice President of the Australian Institute of Office Professionals (AIOP) and hosts The Admin Avenues Podcast, where she highlights career pathways and the future of executive support in Australia.

Candice's LinkedIn

Candice McDonald
Candice McDonald is an experienced Executive Assistant with more than 18 years supporting senior leaders across accounting, medical and engineering industries. Known for her calm, structured and solutions‑focused approach, she excels at bringing clarity to fast‑paced environments, creating organised workflows and keeping complex operations running smoothly behind the scenes.

Candice partners closely with leaders to anticipate needs, simplify complexity and ensure their time and focus stay centred on what matters most. Since moving into the engineering sector in 2022, she has expanded her capability in a dynamic, technical environment and built a reputation as a trusted, proactive collaborator who lifts team performance through strong communication, prioritisation and relationship management.

At the Admin Avenue Conference, Candice will join the Real Talk Admin Panel to share how she’s using AI to streamline daily tasks, strengthen organisation, improve communication and support her executives more strategically. She’ll offer real examples, practical prompts and honest insights into how AI is helping her reduce overwhelm, protect focus and create more efficient, sustainable ways of working.

Candice's LinkedIn

Talia Lesiw 
Talia Lesiw is an Executive Assistant supporting senior leaders at Helping Hand Aged Care, with a career spanning early childhood education, centre leadership, recruitment and executive support. Known for her calm, organised and people‑centred approach, she excels at creating clarity, strengthening workflows and building trusted relationships that help leaders stay focused on what matters most.

Across aged care, education and recruitment, Talia has developed a reputation for practical problem‑solving and operational steadiness in high‑pressure environments. Her background in teaching and centre management gives her a deep understanding of communication, team dynamics and the human side of organisational performance — skills she now applies to modern EA work, including the integration of AI tools.

At the Admin Avenue Conference, Talia will join the Real Talk Admin Panel to share how she’s using AI to streamline tasks, improve prioritisation, strengthen communication and support her executives more strategically. She’ll offer real examples, practical prompts and honest reflections on what’s worked, what hasn’t, and how AI is helping her deliver greater value in a complex, people‑focused sector.

Talia's LinkedIn

Rachel Kontic 
With more than 30 years of experience in administration — including over 12 years in higher education — Rachel Kontic plays a pivotal role in supporting the Australian Institute for Machine Learning (AIML), one of the country’s leading research institutes. Over the past six years, she has helped AIML navigate rapid growth, build strong administrative foundations and operate with clarity, efficiency and momentum.

Rachel thrives in dynamic, technical environments and is particularly skilled at supporting researchers, directors and specialist teams. Her work is grounded in integrity, collaboration and continuous improvement, ensuring people have the systems, processes and support they need to focus on high‑impact research. As AIML’s administrative landscape evolves, she has embraced AI as a practical tool for improving workflows, communication and operational consistency.

At the Admin Avenue Conference, Rachel will join the Real Talk Admin Panel to share how she’s using AI inside a fast‑moving research institute — from simplifying complex tasks to supporting technical experts more effectively. She’ll unpack the tools she relies on, the workflows she’s transformed and the lessons she’s learned while adopting AI in a specialised, innovation‑driven environment.

Rachel's LinkedIn

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