Join us at the What Next? 2026
ARCO Annual Conference
1 & 2 July, London
At ARCO’s 10th Annual Conference this July, join us for a data-driven deep dive into the questions that truly matter, as the sector reflects on the big trends for the next 10 years.
Together, we’ll explore:
• Key customer wants - and needs
• How meeting customers’ wants and needs leads to sustainable business models
• How has the sector responded so far - and what innovation lies ahead?
We’ll tackle the most pressing challenges - and opportunities - facing the sector today, including the risk and reward of care delivery, and discuss how these feed into key business decisions grounded in data.
We’re also delighted to welcome our international guest speaker, Andrew Carle, who will share insights into the rapid growth of University Retirement Communities (URCs) in the US - and how they are giving both alumni and universities a powerful new lease of life.
We can’t wait to bring together leaders from across the Integrated Retirement Community sector for two days of inspiring content and valuable networking opportunities.
Scroll down to discover this year's conference programme.
We look forward to seeing you in July!
Conference programme:
Day 1 (1 July) features a full conference programme, including keynote speakers, panel sessions and audience Q&As with a capacity for approximately 450 delegates. The day concludes with the ARCO Annual Drinks Reception (exclusively for Day 1 delegates), the largest social gathering in the sector, offering further opportunities to connect with peers and industry leaders.
Please find below the programme for Day 1
Please find below the programme for Day 1
What really matters - and the questions we need to ask
Day 1 programme (1 July)
Evidence over Intuition: A Conference Built on Data
There will be no session on data at What Next 2026 – because every session will be underpinned with data to shape debate, challenge assumptions and guide decisions. Drawing on newly collated sector data and customer research commissioned exclusively for this event, it will provide the foundation for clearer thinking, better questions and more confident action. Jonty Roots from Boomer & Beyond will be speaking across several sessions during the programme.
Insight Partner - Speaker:
Jonty Roots, Managing Director, Boomer & Beyond
Insight Partner - Speaker:
Jonty Roots, Managing Director, Boomer & Beyond
9.15am
Welcome
Speaker:
Michael Voges, Chief Executive, ARCO
Michael Voges, Chief Executive, ARCO
9.20am
Ten Years On: Progress, Challenges and the Future of the IRC Sector
What Next 2026 marks ARCO’s 10th conference - this session offers a timely opportunity to reflect on a decade of change in the IRC sector. What has driven progress, what has proved more challenging and where does the sector go next? Setting the scene for the discussions ahead, it will explore shifts in market segments, business models, public perception and the alignment of interests between operators, customers and policymakers
Speaker:
Michael Voges, Chief Executive, ARCO
Speaker:
Michael Voges, Chief Executive, ARCO
9.35am
WiRL: The XX Factor Inclusive Design update
Following the launch of WiRL’s inclusive design report The XX Factor earlier this year, WiRL will be providing an update on their work for developing this further and what it could mean for everyone living and working in the UK later living sector.
Speakers:
Jenny Buterchi, Partner, PRP & Board Member, WiRL
Sonia Parol, Design Director, Inspired Villages
Speakers:
Jenny Buterchi, Partner, PRP & Board Member, WiRL
Sonia Parol, Design Director, Inspired Villages
9.45am
Tenure at a Turning Point: What Reform could mean for IRC Growth
The Commonhold and Leasehold Reform Bill promises the biggest shake-up to the English tenure system in centuries. It creates a pivotal opportunity for IRC operators to align tenure structures with the realities of running complex, long-term operational models. This session will explore the implications for providers and showcase practical approaches advanced by ARCO and its members, highlighting the benefits of a highly specialised tenure model which – while still using a number of basic leasehold principles – offers a significant departure from the traditional long leasehold system.
During the session, we will also hear a Ministerial Address from Baroness Taylor, Parliamentary Under-Secretary of State at the Ministry of Housing, Communities and Local Government on the government’s plans for older people's housing, and from Matt Turmaine, MP for Watford and Chair of ARCO’s Parliamentary Champions Group.
Speakers:
James Lloyd, Director of Policy and Communications, ARCO, (Chair)
Sally Ireland, Director of Legal and Compliance, ARCO
Sarina Kiayani, Policy and External Affairs Manager, ARCO
Daniel Cook, Managing Director, LifeCare Residences
Gus Wiseman, Director – UK Products, PATRIZIA
Rhys Moore, Executive Director of Public Impact, National Housing Federation
Kate Butler, Assistant Director of Policy, Real Estate:UK (RE:UK)
Guest speakers:
Baroness Taylor of Stevenage, Lords Minister for Housing and Local Government
Matt Turmaine, Member of Parliament for Watford
During the session, we will also hear a Ministerial Address from Baroness Taylor, Parliamentary Under-Secretary of State at the Ministry of Housing, Communities and Local Government on the government’s plans for older people's housing, and from Matt Turmaine, MP for Watford and Chair of ARCO’s Parliamentary Champions Group.
Speakers:
James Lloyd, Director of Policy and Communications, ARCO, (Chair)
Sally Ireland, Director of Legal and Compliance, ARCO
Sarina Kiayani, Policy and External Affairs Manager, ARCO
Daniel Cook, Managing Director, LifeCare Residences
Gus Wiseman, Director – UK Products, PATRIZIA
Rhys Moore, Executive Director of Public Impact, National Housing Federation
Kate Butler, Assistant Director of Policy, Real Estate:UK (RE:UK)
Guest speakers:
Baroness Taylor of Stevenage, Lords Minister for Housing and Local Government
Matt Turmaine, Member of Parliament for Watford
11.25am
Lessons from Across the Atlantic: The Rise of University Retirement Communities
Learning from international experience is critical as the IRC sector continues to evolve, with innovation often driven by ideas that cross borders. This session brings a global perspective, exploring the growing role of University Retirement Communities (URCs) in the US.
With a strong intergenerational focus, URCs combine independent living with access to lifelong learning, cultural engagement and vibrant campus life. They are rapidly gaining traction as a model that meets both social and intellectual needs in later life.
The session will be led by Andrew Carle, a leading authority on URCs, offering first-hand insight into how these communities are designed, delivered and why they are proving so successful.
Speaker:
Andrew Carle, Founder, University Retirement Communities
With a strong intergenerational focus, URCs combine independent living with access to lifelong learning, cultural engagement and vibrant campus life. They are rapidly gaining traction as a model that meets both social and intellectual needs in later life.
The session will be led by Andrew Carle, a leading authority on URCs, offering first-hand insight into how these communities are designed, delivered and why they are proving so successful.
Speaker:
Andrew Carle, Founder, University Retirement Communities
The Three Cs of Choice: Certainty, Care and Confidence
What drives customers to choose IRC living — and what still holds some back? Across three connected sessions, we’ll explore the conditions that enable informed, confident decision‑making. From greater financial certainty and transparency, to the reality and perception of care, and ultimately to the confidence people need to make the move, each session draws on data, lived experience and operational insight. Together, they offer a clear view of how certainty, care and confidence intersect — and what this means for operators shaping propositions that genuinely meet customer needs.
12 noon
Session 1: C is for Certainty
In response to customer feedback, operators are reshaping offers and charging structures to provide greater certainty, transparency and trust. In short, operators are taking on higher levels of risk, matched by new lease structures aimed at providing higher levels of predictability over monthly outgoings.
This session examines how these changes are being delivered in practice. It will provide deep insight into three areas:
Customer data and evidence: what is driving the move to providing more certainty for consumers?
Speakers:
Sally Ireland, Director of Legal and Compliance, ARCO (Chair)
Jonty Roots, Founder, Boomer & Beyond
This session examines how these changes are being delivered in practice. It will provide deep insight into three areas:
Customer data and evidence: what is driving the move to providing more certainty for consumers?
Speakers:
Sally Ireland, Director of Legal and Compliance, ARCO (Chair)
Jonty Roots, Founder, Boomer & Beyond
Operator showcase: Retirement Villages Group is undertaking lease variation programmes across their portfolio, and providing more predictable fee levels and risk mitigation for customers. What are the key drivers of this approach, and what is the customer response?
Speaker:
Nick Jones, Property Director, Retirement Villages Group
Working in partnership with the customer - lease variation in practice: Say Property Consulting have worked with hundreds of customers on lease variation projects for a number of providers and will talk us through the key considerations on communication, customer engagement and transparency.
Speakers:
Caspar Courage,Managing Director, SAY Property
Coral Harvey, Senior Consultant, SAY Property
Speaker:
Nick Jones, Property Director, Retirement Villages Group
Working in partnership with the customer - lease variation in practice: Say Property Consulting have worked with hundreds of customers on lease variation projects for a number of providers and will talk us through the key considerations on communication, customer engagement and transparency.
Speakers:
Caspar Courage,Managing Director, SAY Property
Coral Harvey, Senior Consultant, SAY Property
1.55pm
Session 2: C is for Care
Care is a key component of the Integrated Retirement Community model—but how it is delivered, experienced and communicated remains one of the sector’s most important and complex questions. This session takes a comprehensive look at care provision in IRCs, exploring both the data and the lived reality, and what this means for operators shaping future propositions.
The session will cover three key areas:
Speaker:
Michael Voges, Chief Executive, ARCO
Keir Pedley, Registered Location Manager, ExtraCare Charitable Trust
Speakers:
Amanda Nesbitt, Sales & Marketing Director, Richmond Villages
Annabel O’ Gorman, Senior Sales Manager, Untold Living
Bringing these strands together, the session will offer a clear, evidence-based view of how care can be delivered in a way that meets customer expectations while supporting sustainable, high-quality operations.
The session will cover three key areas:
- Data on care delivery and customer expectations, including the scale and nature of care provided, and what customers say they want—or worry about—when it comes to support to keep them living independently.
Speaker:
Michael Voges, Chief Executive, ARCO
- The operational reality of delivering care on the ground, including how domiciliary care works within independent living apartments, the role of assisted living packages, and implications for unit design and service models
Keir Pedley, Registered Location Manager, ExtraCare Charitable Trust
- The implications for customer proposition and marketing, examining whether schemes risk losing customers by a) over-emphasising care b) under-communicating it c) or not offering sufficient clarity and choice.
Speakers:
Amanda Nesbitt, Sales & Marketing Director, Richmond Villages
Annabel O’ Gorman, Senior Sales Manager, Untold Living
Bringing these strands together, the session will offer a clear, evidence-based view of how care can be delivered in a way that meets customer expectations while supporting sustainable, high-quality operations.
3.45pm
Integrating rental into the IRC offer
Rental has moved rapidly from the margins to a core part of the conversation in Integrated Retirement Communities. For some customers, it offers flexibility, speed, and a lower barrier to entry. For operators, it opens new routes to market and different income profiles.
This session explores the opportunity through the lens of customer insight – looking at how preferences vary across income cohorts and life stages, and what that means for demand. Where does rental resonate most strongly, and where do ownership models (in various guises) still hold appeal?
We’ll also examine the commercial reality: which models are proving viable, how operators are structuring their offers, and how rental can sit alongside ownership as part of a broader, balanced proposition. In addition, we’ll look at the impact of the Renters Right Act on rental options in the IRC sector, and what this means for operators shaping their offers.
Speakers:
Michael Voges, Chief Executive, ARCO
Rita Rousso, Director of Care and Housing, Jewish Care
Kevin Beirne, Head of Retirement Living, Octopus Capital
This session explores the opportunity through the lens of customer insight – looking at how preferences vary across income cohorts and life stages, and what that means for demand. Where does rental resonate most strongly, and where do ownership models (in various guises) still hold appeal?
We’ll also examine the commercial reality: which models are proving viable, how operators are structuring their offers, and how rental can sit alongside ownership as part of a broader, balanced proposition. In addition, we’ll look at the impact of the Renters Right Act on rental options in the IRC sector, and what this means for operators shaping their offers.
Speakers:
Michael Voges, Chief Executive, ARCO
Rita Rousso, Director of Care and Housing, Jewish Care
Kevin Beirne, Head of Retirement Living, Octopus Capital
4.15pm
The Three Cs of Choice: Session 3 - C is for Confidence
What gives customers the confidence to make the move? This session explores how purpose, meaning and lifestyle expectations shape decision-making, alongside the concerns that can hold people back. This session will hear directly from customers, offering a clear view of what they expect to find and what they need to feel reassured about when choosing IRC living.
Speakers:
Nick Sanderson, Founder & CEO, Audley Group - part of AEM Living
Resident guest panel 'Mayfield Belles'
Speakers:
Nick Sanderson, Founder & CEO, Audley Group - part of AEM Living
Resident guest panel 'Mayfield Belles'
4.45pm
The Wrap Up
Speaker:
Michael Voges, Chief Executive, ARCO
Michael Voges, Chief Executive, ARCO
5pm
The ARCO Annual Drinks Reception
Exclusive to delegates attending day 1 of the conference
The Knowledge Exchange Day
Day 2 (2 July), known as The Knowledge Exchange Day, is delivered as a series of interactive workshops focused on deeper discussion and practical insight.
Delegates can choose to attend up to four of approximately eight workshops. With capacity limited to around 120 attendees, the day is ideal for those seeking more in-depth exploration following Day 1. The day concludes with networking drinks.
Please find below the list of Day 2 workshops
Delegates can choose to attend up to four of approximately eight workshops. With capacity limited to around 120 attendees, the day is ideal for those seeking more in-depth exploration following Day 1. The day concludes with networking drinks.
Please find below the list of Day 2 workshops
Day 2 programme (2 July)
Operational Budgets in Later Living: Building the Data Foundation for Affordability, Performance and Value
As operators increasingly focus on affordability, transparency and fixed service charge models, developing robust operational budgets is becoming a critical challenge, and one that cannot be addressed without better, more consistent data.
This workshop will explore how operators can build and manage operational budgets that deliver high-quality resident services while maintaining cost efficiency and long-term sustainability. A central theme will be the sector's need to improve the quality, consistency and comparability of operational data: without this foundation, meaningful benchmarking is difficult, cost management lacks rigour, and service charge transparency remains hard to evidence convincingly.
Drawing on benchmarking insights and learnings from other residential sectors, where data infrastructure is more mature - we will examine how a disciplined approach to data collection and cost management can improve performance, support service charge transparency, and provide greater confidence for residents, operators and investors alike.
Speakers:
Caspar Courage, Managing Director, SAY Property
Coral Harvey, Senior Consultant, SAY Property
This workshop will explore how operators can build and manage operational budgets that deliver high-quality resident services while maintaining cost efficiency and long-term sustainability. A central theme will be the sector's need to improve the quality, consistency and comparability of operational data: without this foundation, meaningful benchmarking is difficult, cost management lacks rigour, and service charge transparency remains hard to evidence convincingly.
Drawing on benchmarking insights and learnings from other residential sectors, where data infrastructure is more mature - we will examine how a disciplined approach to data collection and cost management can improve performance, support service charge transparency, and provide greater confidence for residents, operators and investors alike.
Speakers:
Caspar Courage, Managing Director, SAY Property
Coral Harvey, Senior Consultant, SAY Property
Modernising the customer offer: legal and operational considerations
This workshop will consider how operators can work with residents and other stakeholders to update the customer offer in existing IRCs and the legal and operational considerations that arise in this process.
Speakers:
Kyle Holling, Partner, Trowers & Hamlins LLP
Lizzie Pillinger, Partner, Trowers & Hamlins LLP
Giles Stevens, Director of Transactions & Investments, Elysian Residences (part of AEM Living)
Speakers:
Kyle Holling, Partner, Trowers & Hamlins LLP
Lizzie Pillinger, Partner, Trowers & Hamlins LLP
Giles Stevens, Director of Transactions & Investments, Elysian Residences (part of AEM Living)
When Support Isn’t “Care”: Building Customer Confidence in the IRC Decision
Many people considering an Integrated Retirement Community may already have some support needs - or sense that their current home, routine, or family situation is becoming harder to manage'. However, they may not identify with “needing care.” This creates a communication challenge for operators: how do you present the value of support, reassurance, lifestyle, and independence without making the proposition feel too care-led or crisis-led?
This interactive workshop will explore the confidence gap between interest and action. We will look at how operators can communicate the value of IRCs to people who want to remain independent, reduce future uncertainty, and make a proactive move on their own terms. Attendees will consider where their current messaging, digital journey, and sales process may build confidence or unintentionally create hesitation.
Speakers:
Anneline Breetzke, Founder & CEO, Digital Seniority
Dewan Chapman, Marketing Strategist, Digital Seniority
This interactive workshop will explore the confidence gap between interest and action. We will look at how operators can communicate the value of IRCs to people who want to remain independent, reduce future uncertainty, and make a proactive move on their own terms. Attendees will consider where their current messaging, digital journey, and sales process may build confidence or unintentionally create hesitation.
Speakers:
Anneline Breetzke, Founder & CEO, Digital Seniority
Dewan Chapman, Marketing Strategist, Digital Seniority
Marketing IRCs in the new age of consumer regulation
New consumer legislation and regulation has increased the importance of upfront transparency in marketing Integrated Retirement Communities. How can operators best get this right while still communicating their brand identity and the benefits of the IRC offer?
Join ARCO’s Head of Compliance, John Hesford and Head of Marketing Tom Newitt from Freedom Living to delve into the detail of how to create marketing and advertising that is both compliant and clear for customers.
Speakers:
John Hesford, Head of Compliance, ARCO
Tom Newitt, Head of Marketing, Freedom Living
Smart Communities: Using IoT to Improve Safety and Independence
This workshop will explore how Integrated Retirement Communities can balance safety, compliance and cost while supporting residents’ wellbeing and independence, using connected IoT technology.
Vital damp and mould checks, CO₂ levels, fire safety, occupancy and energy/water use are still often manually carried out by frontline teams. This is time-consuming, inconsistent and costly, exposing operators to risk. Moreover, resident risks like falls, environmental triggers for respiratory issues or behaviours associated with dementia are difficult to track without the right tools.
Our speakers will show how IoT, delivered through a single managed network, can automate monitoring, provide real-time alerts and generate actionable insights. By reducing manual checks and identifying issues sooner, operators can improve compliance, increase efficiency and deliver better outcomes for residents.
Join us for a practical look at how connected technology can reduce risk, streamline operations and support a higher quality of life.
Speakers:
Jennie Francis, Chief Transformation Officer, Wifinity
Stephanie Smith, Business Development Director, Wifinity
University Retirement Communities: U.S. Insights for UK Intergenerational Living
University Retirement Communities (URCs) are a well-established model in the U.S. but remain largely unexplored in the UK. This session with Andrew Carle introduces the URC concept and examines how its principles could translate to the UK Integrated Retirement Community (IRC) sector.
Explore how partnerships with universities can drive differentiation through lifelong learning, cultural engagement, and meaningful intergenerational connections. The workshop will outline a practical framework for assessing opportunity, including a 5-criteria model for long-term success, and share insights from the first certified URCs in the U.S.
A must-attend for operators and institutions interested in innovation, social impact, and the future of intergenerational living.
Speaker:
Andrew Carle, Founder, University Retirement Communities
Explore how partnerships with universities can drive differentiation through lifelong learning, cultural engagement, and meaningful intergenerational connections. The workshop will outline a practical framework for assessing opportunity, including a 5-criteria model for long-term success, and share insights from the first certified URCs in the U.S.
A must-attend for operators and institutions interested in innovation, social impact, and the future of intergenerational living.
Speaker:
Andrew Carle, Founder, University Retirement Communities
Inclusive Design in Action: Shaping Future Integrated Retirement Communities
In this workshop we’ll explore how thoughtful, inclusive design goes beyond compliance to positively influence emotional security, day-to-day usability, social connection and long-term value. The session will highlight the importance of empathy-led decision-making and demonstrate how engaging diverse perspectives throughout the design process leads to better, more resilient places for people to live, work and visit.
Key themes will include:
• How inclusive design principles enhance safety, comfort and accessibility
• The role of inclusive thinking in reducing costly redesigns and strengthening market appeal
• What truly fosters community, belonging and wellbeing in later life settings
Speakers:
Jenny Buterchi, Partner, PRP
Simon Atkins, Director (Architecture), PRP
Key themes will include:
• How inclusive design principles enhance safety, comfort and accessibility
• The role of inclusive thinking in reducing costly redesigns and strengthening market appeal
• What truly fosters community, belonging and wellbeing in later life settings
Speakers:
Jenny Buterchi, Partner, PRP
Simon Atkins, Director (Architecture), PRP
From Lifespan to Healthspan: Enabling Independent Living for Longer
Longevity is only half the battle, the real goal is thriving. Join industry pioneers EGYM and Johnson Health Tech, alongside leading senior living operators, for a session dedicated to the ultimate goal of senior wellness: preserving independence.
Speakers:
Speaker tbc (EGYM)
Speaker tbc (Johnson Health Tech)
Speakers:
Speaker tbc (EGYM)
Speaker tbc (Johnson Health Tech)
“An incredibly important and insightful date in the IRC calendar.
One of the MUST attends”
One of the MUST attends”
What Next? 2025 Delegate
What Next? 2026
Conference Speakers
Conference Speakers
Special Guest Speaker Confirmed: Baroness Taylor at the
ARCO conference
ARCO conference
We’re delighted to confirm that Baroness Taylor of Stevenage,
Minister for Housing and Local Government in the House of Lords, will be addressing the
What Next? 2026 ARCO Annual Conference.
At a time of huge changes in housing and tenure policy, this is a critical opportunity to hear directly from the relevant government Minister about older people's housing.
Baroness Taylor will be speaking on Wednesday 1 July
Minister for Housing and Local Government in the House of Lords, will be addressing the
What Next? 2026 ARCO Annual Conference.
At a time of huge changes in housing and tenure policy, this is a critical opportunity to hear directly from the relevant government Minister about older people's housing.
Baroness Taylor will be speaking on Wednesday 1 July
Baroness Taylor of Stevenage was appointed Parliamentary Under-Secretary of State at the Ministry of Housing, Communities and Local Government and as a Baroness in Waiting (Government Whip) on 9 July 2024.
She was previously Leader of Stevenage Borough Council from 2006 to 2022 before being appointed to the House of Lords. Baroness Taylor has a deep understanding and passion for specialist housing developed during her 16 years as Leader of Stevenage Borough Council, directly prior to her appointment to the House of Lords.
International Guest Speaker
ARCO is delighted to welcome Andrew Carle to What Next? 2026.
An internationally recognised expert in senior housing innovation.
Andrew Carle will be speaking on 1 & 2 July
An internationally recognised expert in senior housing innovation.
Andrew Carle will be speaking on 1 & 2 July
In addition to his work in academia, Mr. Carle has earned recognition for defining a new category of senior housing - University Retirement Communities (URCs). He is considered the pre-eminent expert on such communities, defining a 5-criteria model for their development in 2006 and has served as a consultant to numerous academic institutions, alumni associations, and senior housing organisations within the rapidly growing sector. In 2023 he founded www.UniversityRetirementCommunities.com, the first directory and information resource for university retirement communities, listing more than 85 communities, including those hosted by major academic institutions. In Fall 2024 the website launched the first certification program for URCs, recognising communities offering the highest level of programmatic, operational, and cultural integration with a host academic institution, as well establishing standards for enhancement of existing, or the development of new, URCs moving forward.
Introducing the What Next? 2026 conference speakers
We are delighted to announce the full line-up of this year’s conference and we want to thank them for bringing their unique expertise and experience, contributing valuable perspectives to this year's programme.
"Great platform to meet sector leaders"
What Next? 2025 Delegate
ARCO Conference Tickets
Ticket Options
- Day 1 Ticket: Access to the first day of the event at the IET London (Wednesday 1 July)
- Day 2 Ticket: Access to the second day of the event, The Knowledge Exchange Day, at Trowers & Hamlins, London (Thursday 2 July)
- Full Conference Ticket: Access to both days (Wednesday 1 and Thursday 2)
Ticket Eligibility
This is a business-to-business conference
- ARCO Member tickets: For organisations that are currently part of the ARCO Network (ARCO Members, Accelerators, Strategic Partners, Partners and our Affiliate Network)
- Public tickets: For individuals or organisations that are NOT part of the ARCO Network
Conference Ticket Prices
ARCO Member Ticket
- ARCO Member Day 1 only (1 July): £425 + VAT@20%
- ARCO Member Day 2 only (2 July): £255 + VAT@20%
- ARCO Member Full Conference (1 & 2 July): £625 + VAT@20%
Public Ticket (organisations not part of ARCO)
- Public Day 1 only (1 July): £595 + VAT@20%
- Public Day 2 only (2 July): £355 + VAT@20%
- Public Full Conference (1 & 2 July): £795 + VAT@20%
Please read our full ticket booking terms and conditions
“Thanks for the great conference you delivered over the last two days. The sessions were engaging and the networking opportunities invaluable”
What Next? 2025 Delegate
About the Venue
Location Day 1 (1 July)
IET London,
Savoy Place, London, WC2R 0BL
Day 1 of the conference will be held at the spectacular
IET London Savoy Place
Location Day 2 (2 July)
Trowers & Hamlins LLP,
3 Bunhill Row, London, EC1Y 8YZ
The Knowledge Exchange Day on Day 2 of the conference will be held at Trowers & Hamlins LLP, ARCO Strategic Partner.
'It remains one of the key conferences of the year in the specialist housing sector’
What Next? 2025 Delegate
Celebrating 10 years of the
What Next? ARCO Conference
What Next? ARCO Conference
This year marks a special milestone for the ARCO Conference as we celebrate a decade of bringing together thought leaders, innovators, and professionals from across the sector. Over the past ten years, we’ve seen incredible growth, from engaging hundreds of delegates to hosting inspiring speakers and creating invaluable connections.
We’re proud of how far we've come, and it wouldn’t have been possible without the dedication, collaboration, and support of our community.
As we celebrate this significant anniversary, we invite you to join us this summer and celebrate progress and help us continue shaping the future of our sector.
5 Reasons to attend the IRC sector's leading conference
The flagship event for the sector
Join the UK's leading event for the Integrated Retirement Community (IRC) sector, known for its high‑quality content, expert speakers and forward‑thinking discussions. This is where the sector comes together to share ideas, insights and innovation.
Shaping the future of Housing‑with‑Care
Explore the key opportunities and challenges facing the market, from investment and development to policy and operations. Hear directly from the experts driving change.
Connect with the people shaping the sector
Meet operators, investors, developers and policymakers driving change across the retirement living landscape
Deeper insights on Knowledge Exchange Day
Take part in interactive workshops led by industry experts. With up to four sessions to choose from, delegates can explore key topics in depth and gain practical insights to take back to their organisations.
Be part of the sector’s collective voice
What Next? 2026 brings the sector together to champion progress, influence the landscape and help shape the future of Integrated Retirement Communities. Your presence strengthens that shared mission.
“As always, some excellent speakers, an opportunity to network, meet old colleagues and be brought up to date on industry wide issues and developments”
What Next? 2025 Delegate
Introducing our 2026
Conference Sponsors
Conference Sponsors
We’re delighted to introduce our Official Sponsors supporting the ARCO Annual Conference this July, including welcoming EGYM and Matrix as our Headline Sponsor for 2026!
Our sponsors support helps make the conference possible, and we thank them for their ongoing contribution and commitment to the Integrated Retirement Community sector.
Over the two days they'll be sharing their insights, showcasing their expertise and products that help support IRC operators run their communities and older adults to live longer, healthier lives.
Last Sponsor & Exhibitor
Opportunities
Opportunities
Interested in sponsoring or exhibiting at the Integrated Retirement Community sector’s key conference?
Opportunities are nearly sold out. Contact the events team to find out what packages are still available for What Next? 2026, OR you can download our Sponsorship Brochure below.
“A very meanigful, informative and thought-provoking event set in a fantastic venue. State-of the Art A/V and excellent catering service made this a most pleasant and useful event”
What Next? 2025 Delegate
Join the mailing list
If you want to receive information about the next ARCO What Next? Conference, please contact [email protected] and request to be added to the mailing list
“For the 3rd year in a row we have supported the conference through being a partner. It highlights not only our commitment in the sector but also our continued support for the great work that ARCO does to promote the benefits of the sector. It remains one of the key conferences of the year in the specialist housing sector”
What Next? 2025 Conference Sponsor
Organisations already confirmed for What Next? 2026
These organisations have already secured their place at the
ARCO Annual Conference.
Join them at What Next? 2026
ARCO Annual Conference.
Join them at What Next? 2026
“As an ARCO affiliate partner, my aim of attending this conference was to learn more about the sector. I definitely achieved this goal as the speakers and variety were excellent. It was clear to me that this is a collaborative sector with some great positivity which was infectious. I look forward to attending future events”
What Next? 2025 Conference Sponsor
A look back at the 2025
ARCO Conference
ARCO Conference
"A Must for everyone working in the IRC sector! ”
What Next? 2025 Delegate
Contact us
If you have any questions regarding the conference please contact the ARCO Events Team:
Telephone: 020 3697 1204
Email: [email protected]
Telephone: 020 3697 1204
Email: [email protected]
Associated Retirement Community Operators (ARCO)
167-169 Great Portland Street, 5th Floor, London, W1W 5PF
T: 020 3697 1204 Email: [email protected]
© 2023. All Rights Reserved. See Ticket terms and conditions. View our Privacy Policy
167-169 Great Portland Street, 5th Floor, London, W1W 5PF
T: 020 3697 1204 Email: [email protected]
© 2023. All Rights Reserved. See Ticket terms and conditions. View our Privacy Policy