UX/Design Leadership Demystified with Peter Merholz — via Zoom
May 19+20, 2026:  1pm-3pm PT / 4pm - 6pm ET each day
Cancelled
AI brings little that is truly new. Instead, it amplifies what's already there. Healthy teams will use it to do remarkable work. Dysfunctional or toxic ones will just see more damage done faster.

These conditions are set by leaders. And as AI accelerates everything around you, the leadership fundamentals — purpose, strong relationships, business savvy, clarity of your responsibilities— are not "nice to have". The fundamentals are doubly important in ensuring your team thrives during these intense times.

In this masterclass, Peter reveals key leadership strategies, activities, and mindsets that will enable you to better advocate for UX/Design in your organization:
• Understand Context
• Develop Your Agenda and Craft Your Leadership Plan
• Mediate the Membrane
• Cultivate Trusting Relationships
• Evolve in Your Career
• Maintain Resilience

Every attendee receives:
• All slides (full-page)
• All discussion notes
• 6 templates for leadership activities: Context Map, Stakeholder Map, Agenda, Leadership Plan, Connecting Design to Business Value, and Leadership Posture
• Additional resources for further study

This class is best for:
• Sr Managers, Directors, and Sr. Directors
• Lead, Staff, and Principal practitioners

Peter Merholz is a UX/Design industry veteran with over 25 years experience shaping and leading teams. He co-founded Adaptive Path, the premier UX consultancy, and co-wrote Org Design for Design Orgs, still the pre-eminent text on structuring healthy design organizations.

For a more detailed overview, see below.
Cancelled
PRICE
Employer pays: $399
Self-funded: $309
Between jobs: $209
Location
Zoom conference
(Details shared after you register)
Date & Time
May 19+20, 2026
1pm-3pm Pacific / 
4pm-6pm Eastern

Cancelled
Questions? Contact Peter.
Masterclass Overview
Understand Context
Before taking action, it's imperative that you take stock of the environment in which you find yourself.
In this section, we'll discuss using a Leadership Context Map to understand the business mechanics, stakeholder motivations, and organizational design maturity around you.
Develop an Agenda and Leadership Plan
Too often, design leaders skip this step, and simply react to what comes at them. By taking the time to craft an explicit agenda, you provide yourself a foundation for subsequent action and decision-making.
With that agenda in place, Peter will introduce his robust Leadership Plan template, to help you turn that agenda into a reality.
Mediate The Membrane
Design leaders work at an uncomfortable boundary between creative and corporate value systems. How you handle operating at this interface is key.
Cultivate Trusting Relationships
Leadership requires building trust with all those whom you engage. We'll use these relationship archetypes to unpack the various interactions you'll have, in order to get the most out of each.
- Coach (managing down, getting the most out of the team you are leading)
- Diplomat (managing cross-functional peers; ensuring design’s voice in the process)
- Champion (managing up; handling executives and stakeholders)
Evolve in Your Career
As you advance in your UX/design leadership career, the responsibilities change drastically. Peter will provide a map to orient you on where you should apply focus, and how to delegate the activities that you need to leave behind.
Maintain Resilience
Every design leader faces resistance as they try to introduce new ways of working that will improve outcomes for users. This resistance builds up, and can prove demotivating for even the strongest people. We end our time together by identifying how you can maintain resilience. 

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