Privacy Policy

Last updated: May 24, 2018


EventCreate, LLC (“EventCreate”, “we”, “us” or “our”) respects your privacy.

This Privacy Policy describes the types of Personal Information we collect through our products and services (“Services”). This policy also describes how we use Personal Information, with whom we share it, your rights and choices, and how you can contact us about our privacy practices.

This policy does not apply to third-party websites, products, or services, even if they link to our Services, and you should consider the privacy practices of those third-parties carefully.

Note that we may also process Personal Information of our customers’ end users, in which case we are the processor of Personal Information. If we are the processor of your Personal Information (i.e., not the controller), please contact the controller regarding the collection and use of your Personal Information.

Information We Collect

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, credit/debit card information, other information ("Personal Information"), or any event information you upload to EventCreate, such as information about your events, attendees and customers.

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may receive information from third-party providers and services to help EventCreate provide the Services and to help us understand the use of the Services.

Payment Information

We use Stripe as a third-party payment processor to collect payment information from you, your attendees and customers. This information is used solely to collect and provide payments related to the Services, and is only stored by Stripe.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

We use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have identified yourself to EventCreate, we use session cookies containing encrypted information to identify you uniquely. Each time you log into the Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow EventCreate to identify you uniquely while you are logged into the Services and to process your online transactions and requests. Use of the Services requires session cookies.

EventCreate uses persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that EventCreate places on your Web browser. We especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, we store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you may be able to navigate to eventcreate.com, but you will be unable to use the Services successfully.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Services and we recommend that you leave them turned on.

Use of Personal Information

We use your personal information to:
provide and improve the Services;
resolve disputes, calculate and collect fees, and troubleshoot problems;
verify users’ identity and the information users provide;
customize users’ experience, analyze site usage, improve and measure interest in the Services, and inform users about other services and updates;
contact you about Service announcements, updates or offers;
provide support and assistance for the Services; and
perform other business activities as described when we collect the information.

As part of your registration on our website to use the Services, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Services and products during the period that we provide Services to you. You may not opt out of receiving such administrative communications.

We will only process your Personal Information if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

Contractual Necessity: We process some Personal Information as a matter of “contractual necessity”, meaning that we need to process the information to perform under our Terms of Service with you, which enables us to provide you with the Services. When we process information due to contractual necessity, failure to provide such Personal Information will result in your inability to use some or all portions of the Services that require such information.

Consent: In some cases, we process Personal Information based on the consent you expressly grant to us at the time we collect such information. When we process Personal Information based on your consent, it will be expressly indicated to you at the point and time of collection.

Other Processing Grounds: From time to time we may also need to process Personal Information to comply with a legal obligation, if it is necessary to protect the vital interests of you or other information subjects, or if it is necessary for a task carried out in the public interest.

Sharing Personal Information

We share your personal information with your consent or as necessary to provide the Services. In addition, we share personal information with vendors or agents to provide the Services. For example, companies we’ve hired to provide customer service support may need access to personal information in order to provide those functions. In such cases, these companies must abide by our Privacy Policy and security requirements and are not allowed to use personal information they receive from us for any other purpose. We oblige all service providers to maintain confidentiality and to comply with legal requirements.

Transfers of Personal Information

The Services are hosted and operated in the United States (“U.S.”) through EventCreate and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Information about you, regardless of whether provided by you or obtained from a third party, is being provided to EventCreate in the U.S. and will be hosted on U.S. servers, and you authorize EventCreate to transfer, store and process your information to and in the U.S., and possibly other countries.

Retaining Personal Information

We retain Personal Information about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases, We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or improper activity.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 16 ("Children").

We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Rights Regarding Your Personal Information

Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.

You can access, update, change or delete personal information (or that of your End Users) either directly in your Account or by contacting us at privacy@eventcreate.com to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.

You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instruction in such communications.

We also will retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.

You may have the right to restrict or object to the processing of your personal information or to exercise a right to information portability under applicable law. You also may have the right to lodge a complaint with a competent supervisory authority, subject to applicable law.

If you are an end user of one of our customers, you should contact them to exercise your rights with respect to any information they hold about you.

Changes To This Privacy Policy

This Privacy Policy is effective as of May 24, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If You Are a Resident of California

If you are a California resident, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties, for the third parties' direct marketing purposes. California law provides that you have the right to submit a request to us at the designated address and receive the following information:

The categories of information we disclosed to third parties for the third parties' direct marketing purposes during the preceding calendar year;

The names and addresses of third parties that received such information, and

If the nature of a third party's business cannot be reasonably determined from the third party's name, examples of the products or services marketed.

The Services currently do not respond to “do not track” mechanisms featured in any Internet browser.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. Our designated email address for such requests is privacy@eventcreate.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@eventcreate.com or at:

EventCreate, LLC
5306 Ballard Ave NW, Suite #324
Seattle, WA 98107