Client AI Maturity and the New Law Firm–Client Dynamic
Clients are no longer uniformly behind their outside counsel on AI adoption. In many cases, corporate legal departments are piloting, deploying, and operationalizing AI faster than the firms that serve them. This shift is changing expectations around service delivery, transparency, collaboration, and value. Drawing on client case studies and law firm–client initiatives, this discussion will examine how differing levels of AI maturity are reshaping relationships, where friction is emerging, and how forward-looking firms are adapting their approach to stay relevant, trusted, and competitive.
Panelists TBA